Download the issuance: DM No. 2024-0430 dated November 5, 2024
IPHS Module in the HFPS: hfpddc.doh.gov.ph/login
Deadline for Submission: January 15, 2025 (Wednesday)
For guidance on HCES: bit.ly/IPCHS_Tools
For inquiries on CSM Report: cartsecretariat@doh.gov.ph
Addressed to DOH's UHC - Health Services Cluster executives, central and regional directors, BARMM Ministry of Health, directors of specialty hospitals, chiefs of DOH hospitals, includes links to submit HCES results through the Health Facility Profiling System, and resources for guidance in the HCES and the CSM Report as required by ARTA.
See also:
A.O. No. 2020-0003 (Integrated People-Centered Health Services)
DM No. 2023-0131 (Hospital Client Experience Survey)
ARTA Memorandum Circulars Nos. 2022-05 and 2023-05 (Customer Satisfaction Measurement)