Quality Management System

Last Revised: May 12, 2023, 01:00 PM. Link to this Page: bit.ly/hfdb-quality

DOH Quality Policy

The Department of Health, as the nation’s leader in health, is committed to nurturing Filipinos to be amongst the healthiest in Southeast Asia by 2022 and Asia by 2040 through the development of a productive, resilient, equitable, and people-centered health system.

We at the DOH, together with our partners, are committed to implementing standards and policies to ensure the highest quality of health services to the satisfaction of our clients. We observe zero-tolerance against corruption, comply with statutory requirements, and continually improve our quality management systems as we provide public service with integrity, excellence, and compassion.

DOH Strategy Map

HFDB Strategic Goals & Targets

ISO 9001:2015 Team

QUALITY MANAGEMENT REPRESENTATIVE
Dr. Melissa T. SenaDirector III
DEPUTY QUALITY MANAGEMENT REPRESENTATIVES
Dr. Terence John M. AntonioMedical Officer V
Dr. Gabrielle Ann T. Dela PazDevelopment Management Officer V
Dr. Ma. Bituin S. ReyesMedical Officer IV
OFFICE ISO 9001:2015 POINT PERSON
Ms. Faye Diana C. ChuaDevelopment Management Officer IV
INTERNAL QUALITY AUDIT
(Team Leader)Ms. Joy P. Padrigano
(Assistant Team Leaders)Ms. Dianne Melody A. De RoxasMs. Clara Francesca A. Roa
(Members)Mr. Learsi Ray G. AfableMs. Madeliene Gabrielle M. DoromalDr. Abbi Kristia B. LlamidoEngr. June Philip O. RuizMs. April R. Sobreviga
WORKPLACE ORGANIZATION
(Team Leader)Ar. Katrine Aira A. Veridiano
(Assistant Team Leader)Ms. Joana Joy L. Almendral
(Members)Ms. Rovieanne P. PascuaMs. Ma. Theresa B. Tan-Santos
DOCUMENT & RECORDS CONTROL
(Team Leader)Ms. Ma. Margarita D. Davantes
(Assistant Team Leader)Ms. Laika S. Guerrero
(Members)Ms. Rhod-Ann A. LebrinoMr. Rogelio C. OcaMr. Andy Geo A. ReyesMs. Georgina Mae R. Zulueta
LEARNING & DEVELOPMENT
(Team Leader)Ms. Josephine L. Guiao
(Assistant Team Leaders)Ms. Phoebe C. CabbabMr. Glenn A. Cruz
(Members)Dr. Charmaine Louise Y. LozadaMs. Liane May P. Rivas
CUSTOMER SATISFACTION SURVEY
(Team Leader)Dr. Reinavelle Jeunesse D. Mateo
(Assistant Team Leader)Ms. Donna Jennifer M. Nokom
(Members)Ms. Mae Ann DL. DaduyaMs. Myca E. GalatMr. Jan Vincent A. Tantay

Team Functions

Department Personnel Order No. 2023-2000, "Reconstitution of the Health Facility Development Bureau (HFDB) ISO Functional Teams for the ISO 9001:2015 Quality Management System" dated April 14, 2023