Resetting a Quiz for a Student with a submitted attempt: If you have a student with a submitted attempt that needs to be reset completely, go to Course Activities > Quizzes, click the arrow for the quiz you wish to reset, and choose "Grade." Look for the student's attempt, check it off, and select "Reset" at the top. This will completely delete the attempt and allow the student to take the quiz again if you've only given them one attempt.
What if I just want to give them another attempt and not delete the original? You can do this through special access for the quiz. First, edit the quiz and look in the "Availability Dates and Conditions" section. Click on Manage Special Access. Choose "allow selected users special access to this quiz" and then choose "add users to special access." Next, look for "Override Attempts Allowed" and check it off. Choose the amount of attempts you want to give your special access students (usually 2) and choose "apply." Then scroll down and choose the students you want to give this access to. Once you've checked off the students, click save and those student should have another attempt available.
You can also use special access to extend availability times as well if needed. Check the options!
One of my students got disconnected/tripped over their computer/cat caught on fire/etc. and has a stuck "in progress" attempt on a quiz that doesn't show up in submitted! How do I view/do anything with this? This one is a little tricky to find! Go to the quiz in question in Course Activities > Quizzes, click the arrow, and choose "grade." In the "users" tab, click "show search options" and then under "restrict to" select "users with attempts in progress." Then click the little magnifying glass icon in the search box. This should them show you attempts on progress for students. You can view the attempt, and either submit the attempt for the student from there or reset it. To submit the quiz, click the "enter quiz as user" icon next to the attempt, then choose submit. To reset, check off the attempt and choose "reset" at the top.
I, the instructor, tested out a quiz and navigated away from it without submitting it. Now I'm locked out of my Brightspace Email and communications tools! How do I fix it? I'm not sure why this affects faculty previewing a quiz, but it does! There are a few things you can do - you can just go back into the quiz and submit it yourself, or you can use the trick for in-progress attempts above. This comes about due to selecting the option to restrict students from using the Brightspace communication tools during a quiz in the quiz options. For some reason it affects faculty testing out a quiz as well!
I've correctly attached my quiz to the gradebook and students are taking it, but the grades are not updating! First, please check to make sure your quiz is linked to your gradebook item correctly. You can see this by going to your gradebook > Manage Grades, and looking for the column. If it's linked, you'll see "Quizzes" and a question mark in the "association" column. Sit your mouse over the question mark to see what quiz that column is associated with. If there's nothing in the association column or you don't see a column for that quiz at all, go back to the quiz, edit it, and link your quiz to a gradebook item by giving it a points value and clicking the "in grade book" button to either create a new column or link to an existing column.
Next, check to make sure your quiz is set to auto grade and auto publish. This only works if all your questions are auto-gradable! If you are doing essay quizzes etc. I do not suggest auto-publish as it could give students a zero until you grade it manually. (more on this in a bit) To check this, edit the quiz and click on "Evaluation and Feedback". Make sure "Auto-publish attempts" is checked off and "synchronize to gradebook" is checked off as well. Also, check the other feedback options as well if you want to tailor what the students see after submitting their quiz. Then save it.
If you've set these options AFTER students have started submitting, you may need to publish previous attempts manually as it doesn't work retroactively. You can do this in your quick eval, or by going to Course Activities > Quizzes, clicking the arrow for the quiz, clicking Grade, then checking off the attempts you want to publish and selecting publish at the top. Any quizzes submitted after changing the options should correctly auto-grade and publish.
My quiz is auto-publishing to the gradebook, but the grades look weird/lower than they should be! Please check the questions in your quiz and make sure that they are all auto-gradable - true-false, multiple choice, etc. If for some reason you have questions that must be graded manually in your quiz, if you have auto-publish on it will grade the ones it can and leave the manually graded ones, which will skew the grade. Please check your questions - ESPECIALLY if you copied from Blackboard! I had some matching questions get mysteriously translated to short answer that I had to grade manually and the only reason I noticed is because a student pointed it out. Don't be me!