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TNB HealthCare (THC) is committed to serving our 134,000 members, consisting of staff, retirees and their dependents. We strive to provide effective and efficient end-to-end healthcare management services for our members. We are also committed to ensure Guarantee Letters (GL) are issues in a timely manned within the stipulated SLA.
TNB HealthCare (THC) is committed to serving our 134,000 members, consisting of staff, retirees and their dependents. We strive to provide effective and efficient end-to-end healthcare management services for our members. We are also committed to ensure Guarantee Letters (GL) are issues in a timely manned within the stipulated SLA.
THC has operationalised 3 Klinik TNB located at strategic areas-Bangsar, 2Sentral and Janamanjung, thus enabling our staff and retirees to have better access to safe, reliable and high quality medical care by our professional doctors and clinic staff. With the best interest of our members at heart, we have recently introduced a new initiative, namely the Medication Delivery Service (MDS), where our staff and retirees can obtain their long-term medication in 3 convenient options-Self-collection at Klinik TNB, self-collection at the nearest TNB Dispensary or delivered directly to their homes. THC frequently engages and communicates with TNB staff and retirees on medical benefits, healthcare and leading a healthy lifestyle. To serve our members better, we have also launched 3 TNB HealthCare Guidebooks for Staff, Retirees and Call Centre as a reference on their medical benefits and eligibility. In addition, the TNB HealthCare Mobile App was launched for quick and easy access to locate Panel Clinics, apply for GLs and view their medical statements.
THC has operationalised 3 Klinik TNB located at strategic areas-Bangsar, 2Sentral and Janamanjung, thus enabling our staff and retirees to have better access to safe, reliable and high quality medical care by our professional doctors and clinic staff. With the best interest of our members at heart, we have recently introduced a new initiative, namely the Medication Delivery Service (MDS), where our staff and retirees can obtain their long-term medication in 3 convenient options-Self-collection at Klinik TNB, self-collection at the nearest TNB Dispensary or delivered directly to their homes. THC frequently engages and communicates with TNB staff and retirees on medical benefits, healthcare and leading a healthy lifestyle. To serve our members better, we have also launched 3 TNB HealthCare Guidebooks for Staff, Retirees and Call Centre as a reference on their medical benefits and eligibility. In addition, the TNB HealthCare Mobile App was launched for quick and easy access to locate Panel Clinics, apply for GLs and view their medical statements.
Our Wellness Management initiatives are aligned to TNB’s Sustainability Pathway and ESG plans. We focus on our staff’s overall well-being with wellness activities such as health screenings, webinars, BookDoc, 6 Scopes of Wellness and Activ@Work.
Our Wellness Management initiatives are aligned to TNB’s Sustainability Pathway and ESG plans. We focus on our staff’s overall well-being with wellness activities such as health screenings, webinars, BookDoc, 6 Scopes of Wellness and Activ@Work.
In essence, TNB HealthCare will collaborate with your organisation and be your preferred healthcare solutions provider. Our experienced team will partner and walk you through the entire process from end-to end, to ensure the intended outcome is achieved.
In essence, TNB HealthCare will collaborate with your organisation and be your preferred healthcare solutions provider. Our experienced team will partner and walk you through the entire process from end-to end, to ensure the intended outcome is achieved.
Guarantee Letter Services Management
Guarantee Letter Services Management
Process issuance of Guarantee Letter.
Conducting analysis for reporting of any abnormal claims submitted by TNB panels or members.
Claims Management
Claims Management
Process claims and payment to TNB panels & members.
Prepare medical data for submission to payroll for salary deductions.
Wellness Management
Wellness Management
Manage implementation of six (6) scopes of Total Wellness towards an active lifestyle & work-life balance:
Health Screening.
Healthy Diet.
Healthy Mind.
Stop Smoking.
Active Lifestyles.
Weight Management.
Klinik TNB
Klinik TNB
3 Klinik TNB in Bangsar, 2Sentral & Janamanjung for patients to obtain high-quality, safe and reliable medical care.
Medication Delivery Services (MDS)
Medication Delivery Services (MDS)
Delivery services for patients to obtain long-term medication easily via 3 easy options-PosLaju to patients home, self-collect from Klinik TNB or collect from nearest TNB dispensary.
THC Mobile App & Guidebook
THC Mobile App & Guidebook
THC Mobile App to locate our 1,240 panel hospitals and clinics, request GL and access their Wellness Statement.
TNB HealthCare Guidebook for patients to refer on medical benefits and eligibility.
Benefits & Members Management
Benefits & Members Management
Continuous communication and engagement with staff, retirees and dependents on TNB’s medical benefits.
Solve medical issues for staff and retirees on a case-to-case basis.
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