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Finance Services is responsible to deliver end-to-end Finance services effectively and efficiently which includes Accounts Payable, Order to Cash and Record to Report.
Finance Services is responsible to deliver end-to-end Finance services effectively and efficiently which includes Accounts Payable, Order to Cash and Record to Report.
We are dedicated to providing quality services through persistent improvement towards excellent support to TNB, subsidiaries, and other internal & external stakeholders to achieve world-class performance.
We are dedicated to providing quality services through persistent improvement towards excellent support to TNB, subsidiaries, and other internal & external stakeholders to achieve world-class performance.
A. Customer
A. Customer
Winning customer trust through fast & efficient services, thus improving customer experience resulting in satisfied customers.
Winning customer trust through fast & efficient services, thus improving customer experience resulting in satisfied customers.
B. Financial
B. Financial
Cost efficiency and cashflow saving via centralisation of financial functions and operational excellence through automation.
Cost efficiency and cashflow saving via centralisation of financial functions and operational excellence through automation.
Accounts Payable (AP)
Accounts Payable (AP)
Managing Purchase Order (PO) Payment
E-Invoice.
Blanket PO Invoice.
Manual Invoice.
Retention Money.
Liquidated Ascertained Damages (LAD)/ Delay Damages (DD)/ Penalty.
Wayleave.
Managing Non-Purchase Order (NPO) Payment
Bulk Payment (TM, Water, Pos Malaysia).
Medical.
Withholding Tax.
Problematic Invoices.
Vendor Payment.
Staff Payment (including advance).
Board of Directors (BOD) Related Payment.
Wayleave.
Payment Related to GenCo (e.g. License Fee, Gas, Customs, Water Royalty, Vendor, Staff).
Stop / Replacement of cheque.
Overvoltage Payment.
Connection Charges.
Exceptional Handling.
Billing and Customer Relationship Management (BCRM) - Outgoing Payments
Refund of deposit & connection charges to electricity customers
Payment.
Stop Cheque.
Reprocess Rejected Payment.
Payment to Retail Related Agencies
Collection Agency.
Chargeback.
Regulatory Related Payment
Unclaimed Money Act (UMA) transferred to Jabatan Akauntan Negara Malaysia (JANM).
Kumpulan Wang Tenaga Boleh Baharu (KWTBB) transferred to Sustainable Energy Development Authority (SEDA).
Payment to Feed in Approval Holder (FIAH).
Special Settlement
High risk transaction (MYR / Foreign Currency); specific value date & subject to penalty.
Investment & Redemption.
Loan Repayment (Principal & Interest).
Sukuk Repayment.
Corporate Finance High Risk Related Payment.
Special Arrangement / Overseas Investment.
Cash Advances to Subsidiaries.
Cash Management Services
Opening & Closing Bank Accounts.
Updating Authorised Signatories.
Handling Banking Matters/Queries.
Bankers Acceptance (BA).
Revolving Credit (RC).
Bank Draft (BD).
Bank Guarantee (BG).
Letter of Credit (LC).
Standby Letter of Credit (SBLC).
Telegraphic Transfer.
Loose Change Delivery (LCD) & Ad Hoc Cash Delivery (AHCD).
Emergency Encashment (EE).
Cheque Issuance (In House & Outsourcing).
Unclaimed Money Act (UMA) transferred to Jabatan Akauntan Negara Malaysia (JANM).
Internet Banking Services Related (RCMS, e-Biz, BizChannel).
Cashflow Reporting.
Cashflow Monitoring.
Reconciliation
Daily Bank Account Reconciliation.
Monthly Bank Reconciliation Report.
Daily BAU GL Clearing.
Monthly GL Monitoring Report.
Monthly Petronas Reconciliation.
Monthly Vendor Account Reconciliation.
Order To Cash – Global Solutions Owner (OTC-GSO)
Order To Cash – Global Solutions Owner (OTC-GSO)
Order Processing:
Manage and monitor Rechargeable Job Order (RJO) for external, government and inter-company customers.
Creation and maintenance of Non-Tariff Receivables Customer Account.
RJO Sales Order creation.
RJO Sales Order adjustment.
RJO Sales Order cancellation.
Invoicing:
Manage invoicing for all RJO types.
Manage invoicing for Sundries transaction.
RJO & Sundries invoice adjustment (Dr. & Cr. Note).
RJO & Sundries invoice cancellation.
Monitor RJO Service Order ‘Technically Completion’ (TECO) status.
Debts Recovery
Recovery case assessment & claims invoicing.
Manage preliminary settlement negotiation & resolution planning.
Initiate legalities action (suit filling, out-of-court settlement, final mediation & full court proceeding).
Cash Application & Allocation
Manage online incoming payment facilities for external customers and vendors.
Manage incoming payment from TNB staffs for Non-Tariff transaction.
Manage incoming payment for non-revenue transaction.
Operational Management
Strategic & operational advisory on Non-Tariff Receivables management.
Periodical related financial reports issuance.
Manage operational and service requests processes.
Coordinate Non-Tariff Receivables related system and enablers.
Oversees compliance management.
Provide exceptional handling for irregular technical issues and resolutions.
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