Our Practice

Our practice is unique in that we offer expert specialized allergy, asthma, and immunology care since 1979 and we incorporated a small, intimate family practice in 2017.

Office Policies

  • All new patients will need to bring a photo ID, their medication, and insurance cards to their first appointment. Please arrive 30 min prior to your appointment to allow time to fill out paperwork. You may also download the forms from our website.
  • Co-Pays and deductibles are collected at the appointment.
  • REFILLS: Please allow our office 24-48 hours notice for prescription refills. There will be no refills on medications if the patient has not been seen within the last 12 months. If you are due for an appointment, only a one month supply may be given.
  • REFERRALS: We require a 72 hour notice for all referrals. Referrals take a period of time to be processed by us and your insurance company. Please keep this in mind when making appointments. A referral request without a 72-hour notice will require your appointment to be rescheduled. Please make sure your referrals are in place if you have an appointment for a specialist visit.
  • LAB RESULTS: All lab results obtained through the patient portal (Quest and Labcorp only) are for your viewing. If you have any questions pertaining to your labs, you will need to discuss the results on your next appointment with the doctor. Office staff cannot answer your questions.
  • NARCOTIC PRESCRIPTIONS: We have a no tolerance policy for narcotic misuse. Narcotic prescriptions must be signed for when picked up by the patient or authorized person. Each prescription will be for no more than 30 days and no refills. A signed narcotics agreement must be on file. Urine drug screen may be requested at any time.
  • All accounts must be kept current in order to continue to receive care.
  • Please refrain from wearing perfumes and body sprays. Our patients as well as our doctors and office staff have allergies and/or asthma and may have severe reactions to these odors. This notice is also listed on all our entry doors.


Hospitalization

The trend of the family physician admitting patients to the hospital is no longer common. If you need hospital admission, we will coordinate your care at Morton Plant Hospital or Countryside Mease Hospital. For family medicine, we do not have hospital privileges but can work closely with the hospitalist, including sharing your medical record, to ensure you receive the best care.

If you are an asthma, allergy, or immunology patient, Dr. Phillips has hospital privileges at all Baycare hospitals and is able to work with the hospitalist to ensure you receive appropriate care for your given condition, including receiving life-saving immunoglobulin if necessary.