• Click HERE for Fillable Schedule (first 4 days)

• click HERE for 7 day weekly schedule

• Click HERE for Fillable Brainstorm List

Your success during your first week with Vector will be determined by:

Quantity of MAC/HM30 Appointments: It’s a numbers game! More MAC/HM30 Appointments = More Sales

See your BEST CUSTOMERS FIRST! TOP 5 CUSTOMERS!!!

Tips For Scheduling First Weekend Appointments

• Don’t over-emphasize Cutco on the phone! The purpose of your call is to schedule an appointment. Cutco is incredible but they won’t understand how great it is until they see it!

• Speak directly to who you want to schedule: Don’t relay messages through friends!

• Don’t text to set up initial appointments: Not very professional / leads to miscommunication. Create the right habits and call! (texting is last resort)

• Speak with the *main cook* on the phone: Target customer and easier to schedule-make sure their spouse will be there too!

• Stress the fact that it’s not a question of buying or selling: Many people will tell you: “You can do the demo, but I’m not going to buy anything.”  Respond by saying: “That’s okay. I get paid anyway and I need as many appointments as possible.”

• Always give a choice of two times:

  1. 1. 1. 1. 1. Correct: “What time is better for you, ___ or ___?” or “What day is better, ______ or _____?”

              2.  Incorrect: “When can I show you? When works for you?” or “Do you want to see my presentation?”

• Set up a specific time: Tentative appointments generally fall through.

• Schedule appointments 90 minutes apart: At first, it takes longer because you’re new and you know them well!

• Not everyone will answer their phone: Use the 4:1 rule— for every 4 phone calls, 1 person will pick up. If you want to schedule 5 appointments, make 20 calls! 10 appointments = 40+ calls....Sometimes it's 3:1

• Don't leave a voicemail. Just try again later if no oanswer or send text-“Hi, it’s _______, ______’s (son, daughter, friend)! I have a quick question. Are you available?”

• Cutco owners are the best prospects: Always schedule appointments with Cutco owners.

• Call in waves! Customers are home at different times of the day and night. Split up your phone time throughout the day to reach more customers. (3 waves generally leads to a full schedule).

• Eliminate distraction— make sure you are in a quiet place when you phone.

• Phoning = Working. Once your appointments are set, you’re done “working”— now it’s time to have fun and do some demos!

• Urgency: Let your customer know that you are committed to your goal and you have a deadline!

• Importance: Let your customer know how important your demo is to you. They will see you right away and they won’t reschedule on you last minute!

• Don't call Ahead! Once you setup the appointment, call the customer at the scheduled time. Calling ahead as a reminder will result in many customers asking to reschedule for another time. 

• If the customer *doesn't have a computer*: "Do you have a tablet? Great, that will work!" (last option- if you and the customer are comfortable, you can do the presentation in person with your laptop if they don't have their own computer or tablet)

Click HERE for Spanish Phone Approach

What Is CUTCO? What's the product?

I'm showing Cutco, a line of high-quality kitchen cutlery and some other kitchen products. I’m sure you already have tons of knives, however I get paid $25 just to show it to you! So, would ____ or _____ be better for you?

(If you’re nervous, smile and say: It’s really awesome kitchen products! So what time is better for you?)

That Time Doesn’t Work / We're Really Busy

I totally understand! My part is actually only about 45 minutes, and I would really like to do ___(#) demos by ____(day), so how about (offer another two times)

(If you’re really nervous, smile and say: I totally understand! Which day is the least busy?)

I Already Own CUTCO:

That’s great! Since I'm new, can I just practice with you?

(If you’re nervous, smile and say: Great! Cutco rocks! So what time is better for you?)

How does it work?

It's really simple! I'll call you, and we will both go on the computer, then I will help you get on zoom. Have you ever used Zoom before? Then I'll help you get tot he presentation! 

...So which time works best for you? ____ (time) or ____(time)

How Long Does It Take?

Not too long at all, my part is about 45 minutes. After that, it’s up to you. ...So which time works best for you? ____ (time) or ____(time)

I'm not going to buy anything

That's okay, I get paid anyway and I need as many appointments as possible, ...So which time works best for you? ____ (time) or ____(time)

Other Objections

"Call me tomorrow": 

When’s the best time to get a hold of you? So, you’ll be around at ____?  I actually have an opening at that time that I really need to fill, is it okay if we just schedule our appointment for that time?

"Call me next week": 

I can definitely do that, but I’m in a huge contest right now, and I need to complete _____ (#) presentations by ________ (day). Is there any way that you can squeeze me in before then?

"Can’t you just say you were here?":

 No, _________, I can’t lie to my boss! Besides, the presentation is quick and fun. Plus, there’s no obligation for you to buy anything because I get paid just to do it. It would really help me out. So, would ______ (day/time) or ______ (day/time) be better for you?

"I’m NOT going to buy":

 No problem, _________. You can still help me towards my goal just by listening. I’ll keep it short for you. I need to complete one more appointment by ______ (day), so would ________ (day/time) or ________ (day/time) be better for you?

"I've seen the demo 100 times!": 

That’s great! You could probably do it better than me! All I have to do is walk through the website. And, you can give me some pointers. It would really help me out with my contest and scholarship chance. So, would ____ (day/time) or _______ (day/time) be better?

"What are you selling?": 

What I’m showing is called Cutco! It’s a great line of kitchen knives and gadgets. I know you probably have tons of knives already, but I get paid just to do my presentation. So, could I schedule you for ________ (day) at _________ (time) or do you think ___________ (day) at __________ (time) would work better for you?

Morning-of Heads Up Text(after interactive demo page email is sent)

Hey ____, it's ____ again! I'm really excited for our appointment today at [TIME a.m./p.m.] ! This appointment time is really important to me to make sure that I stay on pace for my goal, and I don’t get paid $25  for cancelled/rescheduled time slots, so I really appreciate you taking the time to help me out. As I said, we’ll be using Zoom. I sent you an email with all of our Zoom information, so if you wouldn’t mind, can you check to make sure you got it? Thanks again, I really appreciate it. 

Method 1:  Go through your phone.

Method 2: Calling Friends to get Parents’ Numbers

Message them to collect their parent's number

“Hey _____! Hope all is well. (Okay to personalize) I have a really quick question but it’s too long to type. Can I have your number and give you a call?J”

Call (or Text)

Hey _______, I need you to do me a quick favor. I’m calling all of my friends right now.

I started this new job and I’m in this huge contest to earn a scholarship.

All I have to do is this really quick presentation for people and get their opinion on something.

It’s pretty easy to do, but I have to see people that are over 30 and own a home. I was thinking your parents fit that description. I have to actually call them and ask them personally about it. Even if they’re too busy to do it, that’s fine. It helps me just to call them and ask them about it.

So who’s easier to talk to, your mom or your dad? Cool, let me get her/his number real quick. It would really help me out. Thanks a lot! Ok I gotta go, but I really appreciate it. This helps a ton!

Questions

“I’ll Text You Their Number”

No worries! I have a pen and paper in front of me so I can just write it down real quick.

“Are You Selling Something?”

Yes, but what’s cool about it is that they don’t have to buy anything so it’s no pressure at all. Whether I actually sit down with them or I just talk to them over the phone for 60 seconds, it still helps. Don’t worry, I promise I won’t bother them. It’s really fun actually. So can you help me out?

“Let Me Ask Them First”

That’s okay. But, like I said, I’m really supposed to talk to them myself to compete for the scholarship. I wouldn’t be doing this if I thought I was going to bug your parents. It won’t take a lot of time, and I’m sure they won’t be mad at you for helping your friend. So can you help me out?

“They’re Really Busy” or “I’m Not Sure They Would Want To”

No big deal. Worse thing that could happen is they say “no” and then it still helps me towards the contest. It takes literally 60 seconds for me to talk to them on the phone, so it won’t take up too much of their time. So can you help me out?

“What’s The Presentation About?”

I’m just demonstrating some cool kitchen stuff. Like I said, it’s really easy and they don’t have to commit to seeing it or buying anything, I just have to call and ask them. If they say they’re busy then no big deal. So can you help me out?

TIPS

• Ask when the best time of day is to call their parents (makes phone time easier)

• Have friend give their parents a heads up to let them know you’ll be calling

Method 4: Ask your relatives.

• • Remind them that you get paid just to show it and there's no pressure to buy.

  • If they have questions, take them through the parent FAQ --- VectorParents.com

You miss 100% of the shots you don't take. Just ASK.