Walkstarter is our online pledge system, which allows our Bubb Cubs to request and collect pledges from friends and family who would like to pay online with a credit card. Each child can create a custom avatar and web page to share with potential donors via email or social media. Donors simply click the link and make a pledge in a few easy steps. Parents and kids can monitor progress toward their fundraising goals and easily send thank-you emails from the site. Walkstarter is private and secure, so no one can get to your child’s page unless they have your unique URL.
Walkstarter was created and first used in 2013 for the Walkathon Fundraiser at Stevenson Elementary in Mountain View, California. After two years of considerable success at Stevenson, it has been shared with the other schools in our District. Bubb is lucky to be one of them! Our immense thanks to the parents at Stevenson Elementary, who graciously led and enabled our multi-school rollout in 2015.
Should I use Walkstarter, the green paper Pledge Form, or both to collect pledges?
You can use one, the other, or both. If a donor wants to pay with a credit card, they need to make that donation on Walkstarter. If a donor wants to give you cash or a check, you need to turn those pledges in with a green paper Pledge Form. So we'd suggest using Walkstarter to contact as many friends and family as possible online. Then use the green paper Pledge Form for anyone who isn't online, for whom you don't have an email address, or who replies that they'd like to give you cash or check (made out to Bubb PTA, please).
Why do I need a Google account to sign up?
In order to simplify the login process, Walkstarter uses Google sign-in. But please note, this does not have to be a gmail account. Your Google login is the email address and password you use to access Google Docs and Google Groups. If you don’t already have a Google account, it is free and easy to set one up. Just follow the on-screen instructions to create an account, then you’ll be able to create avatars and web pages with your kids.
I can’t remember my Google login info. What do I do?
Google offers password recovery service. Just click the “I forgot my password” phrase to have a temporary one emailed to you.
Do donors need to log in?
No. Donors simply click the link that you share with them to be guided through a few simple screens to make a payment.
We can’t find our Walkstarter URL to share. What do we do?
Simply log in to My Walkstarter and click the View button to see your URL again.
Can siblings create avatars and pages?
Sure! It’s up to you whether they share them or not, but we welcome their help to raise money for Bubb.
I think I’ve found a bug in the system. What do I do?
Please report it by clicking on the Help button on the bottom-right side of any Walkstarter page.
How do I delete my child’s page?
If financial donations have come in via your child’s page, we will need to leave it live until all accounting for this year’s Walkathon is complete. After that time, our Walkstarter leads can delete the page. If no donations have come in from that page, the Walkstarter leads can delete it right away. Please make that request via the Help button on the bottom-right side of any Walkstarter page.
When will my credit card be charged?
Donors who give a flat or fixed pledge will be charged right away. Donors who choose to give a per-lap pledge will be charged 50% of the per lap pledge amount times the student's lap goal. So if the student’s goal is 20 laps and the donor pledges $1 per lap, $10 will be charged right away. The remaining amount will be charged after the Walkathon, once our team enters actual lap totals for each student.
If I make a per-lap pledge, can I set a maximum or not-to-exceed amount?
Yes. In the per-lap pledge section, there is a space where you can set a maximum dollar amount to donate. This ensures you won’t be surprised if the student greatly exceeds his or her lap goal.
How do I share my Walkstarter page with others?
Once you've followed the steps to create and publish a page, click any of the sharing icons displayed directly beneath your avatar. There are share icons for email, GooglePlus, Facebook and Twitter. You can also access the sharing buttons on your My Walkstarter page.
Can I make updates to my page after it's published?
Yes. Visit My Walkstarter and click the Edit button on the right side of the Walkstarter Participants list.