PROCTORING TOOLS

Require the students to install the proctoring tools.

There are two proctoring tools integrated in blackboard:

Respondus: It locks the browser, students can only access the exam on Blackboard. (Recommended for closed book exams)
Smowl: It doesn't lock the browser but records in a report which applications or websites the student opens during the exam. (Recommended in exams with limited access to certain applications e.g. Excel)

As a proctoring tool, the use of Smowl is more advisable

To prevent cheating during exams, it's crucial that all students have installed the two proctoring tools available on Blackboard, so they can be used if necessary.

Within the course, you will have to create a mock test for each tool and provide them with the necessary instructions by following the steps below:

SMOWL

STEP 1. Include the Smowl proctoring tool in the course content

Under the Course Content area:

1 Press the plus sign

2. Select Content Market

3. Click the plus icon

4. Make it visible to students

STEP 2. Share the Smowl Student Guide with the students

SMOWL STUDENT GUIDE: https://drive.google.com/file/d/1oWgtrx9DpRJH8I4p37qn3Q1XRQ78XD7E/view

IMPORTANT: Students may encounter some errors during installation on MacOS, as SmowlCM is not in the App Store and it will be considered as “malware”. In that case, students must adjust certain settings in “System Preferences” “Security and Privacy”.

In case the students need assistance with the installation, they should visit the IT support team on floors 3, 6, 9* or 12 of the Tower, or on floor 4 of Segovia Campus; or contact them in https://ie.service-now.com and use Live chat.

STEP 3. MOCK EXAM + SMOWL CM

The mock exam is MANDATORY to check if all the students were able to download the last version of SMOWL and detect any issue they may have before the real exam.

3.1 Create a SMOWL-MOCK- TEST, with a couple of questions, for example:

one Multiple choice question (Wich is the capital of? .. 4 answers
one Essay question : write your name....
You can also attach an Excel in case you are going to use this option in the real exam.

Number of attempts: unlimited (only for the mock test). Students may need to take the mock again in case they use a different computer or they need to upgrade Smowl.

(guide to create a test )

3.2 Activate SMOWL CM in the mock test under Test Settings

Click "Test Settings"

Select "PROCTORED ASSESSMENT"

(it refers to smowl)

TURN ON PROCTORING

Press SAVE

3.3. Make the SMOWL -MOCK- TEST available to students.

3.4 Once the students have installed Smowl CM, ask them to take the SMOWL - MOCK- TEST.

3.5 Then, access the GRADEBOOK and check.....

If the students took the mock test, means they were able to install SMOWL correctly.

If they didn't take mock test contact them, to identify possible technical difficulties.

SMOWL GUIDE FOR FACULTY

RESPONDUS LockDown Browser

STEP 1: MOCK EXAM + RESPONDUS

1. Create a RESPONDUS-MOCK- TEST, with a couple of questions, for example:

one Multiple choice question (Wich is the capital of? .. 4 answers
one Essay question : write your name....

Number of attempts: unlimited (only for the mock test). Students may need to take the mock again in case they use a different computer or they need to upgrade Smowl.

(guide to create a test )

2. Click "Test Settings"

3. Select "Respondus"

4. Press the RED tab "Continue for Configuration"

5. Select the exam you want to proctor,

6. Press the GREEN arrow and

7. Select "Settings"

8. Select Requires Respondus LockDown Browser for this exam.

9. Select Advanced Settings

10 . Check "Require LockDown Browser to view feedback and results"

"Allow students to take this exam with iPad"

11. SAVE + CLOSE

The exam will show the PROTORED badge

12. Make the RESPONDUS -MOCK- TEST visible to students.

STEP 2: ask the students to take the RESPONDUS - MOCK- TEST.

Once the students access the test they will be required to install Respondus.

Then, you can access the GRADEBOOK and check:

If the students took the mock test, means they were able to install RESPONDUS correctly.

If they didn't take mock test contact them, to identify possible technical difficulties.

In case you need assistance with the installation, visit the IT support team on floors 3, 6, 9* or 12 of the Tower, or on floor 4 of Segovia Campus; or contact them in https://ie.service-now.com and use Live chat.

If you need help or advice to set up the exam proctor please access our office hours!

or contact learning.innovation@ie.edu

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