Design Process Model

In the analyze phase, our group conducted some background research through interviews and surveys for both students and professors. We talked to the stakeholders, Maaike and asked for her opinions. Based on the research, we created needs, content, and learner analysis. Our group found students were confused about the course registration process and how to use the Albert tools. Therefore, we developed two goals: one was to make sure students have comprehensive understanding of the registration process; the other was to guide them to navigate through Albert. In the end, we decided to narrow down our target audience to only ECT students since the department's resources were more accessible and it was easier to find the research participants. 

In the design & develop phase, we generated a few early ideas and gradually made it concise and clear. At first, we were thinking to create a registration website including all ECT resources. Later, we found Rise 360 would be a perfect technology for our learning journey. By finishing the 4-module online course, students would have comprehensive understanding of the course registration process, which matches our goal 1. Our design highlight would be the 4th module which we recorded our own videos and inserted them into Edpuzzle. By finishing the 4th module, students would know how to use the Albert tools, which matches our goal 2. Aside from Rise, other solutions included a Slack channel dedicated to answering course registration questions and 2 times of check-ins to provide final reminds before starting to enroll courses. 

In the implement and evaluate phase, we finalized our prototype and generated questions that we hoped to know from our participants. Our group followed the Kirkpatrick model to create four types of questions: reactions, learning, behavior, and result. The questions corresponded to research methods that we could utilize to know the answers. We decided to conduct research through think-aloud protocol, interviews, and surveys with 2 ECT students. From the report, we gained some insights about our Rise tutorial.