Scheduling an Appointment

This tax season, you have five choices for scheduling a tax preparation appointment, listed in order of recommended use.  Note:  Options 1 & 2 are completely self service - click here for information on AARP Tax-Aide's automated scheduler.

1)  Use the AARP Tax-Aide Foundation Site Locator Tool (an automated scheduling system) - opens second week of January.

        Just click here:  AARP Foundation Tax -Aide Locator

 This system allows you to locate a site and schedule your own appointment.  All appointments scheduled through this system are for drop-off only unless you note otherwise in the comments area.  

Please note:  If there is not an available appointment on the day you wish to come to the site, you may select "add me to the waitlist".  Site Coordinators will review the waitlist prior to or on the requested day to determine if they can assist you.  They will contact you should they have an opening.

2) Go directly to a site's specific scheduler- opens second week of January.  

  If you already know the site you want to visit, click the links beside each of the site locations below.

Leon Mann Senior Enrichment Center

 3820 GALANTIS DR, MOREHEAD CITY, NC       Morehead City

Thursday and Friday -- 9 am - 1 pm 

(252) 515-0472‬

ST PETER'S BY-THE-SEA EPISCOPAL CHURCH 

503 W BROAD ST, SWANSBORO,  NC   28584 Closed

***Havelock Site Has Moved***

St. Christopher's Episcopal Church

1100 E Main St, Havelock, NC 28532 Havelock

Friday -- 9 am - 1 pm 

(252) 665-8769‬

Western Carteret Public Library

230 TAYLOR NOTION RD, CAPE CARTERET,  NC  28584 Cape Carteret 

Wednesday -- 9:30 am - 1 pm 

(252) 424-0586‬

***Beaufort Site Has Moved***

Ann Street United Methodist Preschool Beaufort

500 Ann St, Beaufort, NC 28516   

Saturday -- 9 am - 1 pm

‪(252) 528-7839‬

3)  Other Site Locator Options:

Interactive Voice Response (1-888-227-7669)

•  Computerized voice reads site information over the phone.

AARP Contact Center (1-888-687-2277)

• Agent can access general site information and can schedule appointments for sites.

Chatbot (AARP.org)

• Taxpayers receive site information when they ask the chat box for help finding a location.

4) Call a site during it's office hours (phone number for each site is listed above).  

  Our volunteer staff will assist you with making your appointment.   Staff may not be able to answer your call immediately, so please leave a name and number for them to call you back. 

**Please note: same day appointments may or may not be available.  It is up to the Site Coordinator to determine if there is enough time to assist you.  

5)  Come to a site during it's office hours (see site information).  

  Our volunteer staff will assist you with making your appointment.  

**Please note that same day appointments may or may not be available.  It is up to the Site Coordinator to determine if there is enough time to assist you.  

6)  Calling our scheduling line or emailing us.   

Phone Number:  (252) 497-7862 

Email Address:  TaxAideScheduling@gmail.com

**Please note that this number is not manned, so you must leave a message and a volunteer will get back to you as soon as possible.  Please speak clearly and provide:  

• your name, 

• phone number, 

• best time to contact you, 

• what site you wish to go to

• if you need in person or drop off assistance

• if you are a part year NC resident OR  have income from another state(s):  what state(s)  

This information will allow us to be better prepared to assist you when we call you back.