How do I reset my password?
Use the instructions below to learn about VBCPS password guidelines, how to reset and recover your password.
Why isn't my microphone/camera working?
Chromebook Camera/Microphone Access - Use this link to learn some tricks to help make your microphone or camera work. If none of these tricks work, go to room 101 for technical assistance.
How do I unlock my account?
Wait 15 minutes and try again IF you know your password. If you think your password has expired or you have forgotten your password, follow the password reset options linked above.
Contact the TST in room 101 to unlock it or call 263-1111 to request your account be unlocked.
How do I properly take care of my Chromebook?
Use this link, Chromebook Care, to learn how to properly carry and take care of your Chromebook. Students should never attempt to repair their own Chromebook. Students should go directly to room 101 to get your Chromebook replaced or repaired. Not sure if your Chromebook needs to be repaired? Go to this link to learn when you should have your Chromebook repaired or replaced.
Why won't my Chromebook turn on or charge?
Use this link, Chromebook Power Issues, to try some tricks if your Chromebook is having problems turning on and charging. Still won't work? Go to room 101.
Why can't I access a website on my Chromebook?
Use this link, Trouble Accessing a Website on a Chromebook, to learn some options to try if your Chromebook is having trouble accessing a website.