MFA (Multi-Factor Authentication) Setup

VBCPS uses a security feature for staff called Multi-Factor Authentication (MFA). As passwords have become less secure, MFA uses additional login information to help secure our systems and improve security for all. 

Get Started - CHOOSE YOUR METHOD/Instructions

1. MICROSOFT AUTHENTICATOR APP: Download and Install Instructions for Microsoft Authenticator App. Microsoft official information on the Authenticator App (RECOMMENDED). The written guide is below.

   • Microsoft Authenticator instructions (RECOMMENDED)

2. PHONE CALL/TEXT: Written guides for how to set up alternative methods (PHONE, CLASSROOM PHONE, AND TEXT)

   • Text a code to cell phone as verification - instructions

   • Phone call to cell phone as verification - instructions

   • Phone call to office or desk phone as verification - instructions

3. USB KEY (Yubikey): Request this method only if other methods are not viable. Place a support request (case) to the Department of Technology (DOT) to request they send you a USB Key. You will need to set up the USB key and carry it around with you. The written guide is below.

   • USB Key (Yubikey) instructions

Quick Tips

There are three possible MFA options: 

1. Microsoft Authenticator (recommended) - app installed on your smartphone 

2. Phone call/text - up to three different phones capable of receiving a voice call 

3. Security key - USB key 

Microsoft Authenticator: is recommended

1. Connect your smartphone to VBCPS Wifi 

2. Follow these instructions to install/configure Microsoft Authenticator on your smartphone 

3. Go here to add the ‘Microsoft Authenticator’ as a sign-in method  

4. Make Microsoft Authenticator your default MFA option 

What should you do if you forget or lose your phone: 

1. Choose from another MFA option 

2. Call Technology Customer Support Center at (757) 263-1111 to get a Temporary Access Password (TAP) 

If you don’t have a smartphone: 

1. Set up your office/classroom as well as your home phone for MFA 

2. Submit a support request case to the Technology Customer Support Center to request a USB security key (Yubikey)