Academic Skills

Library Support


UWS Library has a large collection of relevant resources that support learning, teaching and research. Each of our five campuses has its own library, and students can access resources held throughout the UWS Library network and online. 

Using the library


UWS campus libraries stock a wide range of textbooks, eBooks, print journals and other materials to support your studies. In addition, we host access to a wide range of eBooks and online journal articles. 


How to use the library? 

To log onto the library online, you will be asked to log in when accessing any of UWS Library’s electronic resources and services. Always bring your Library card (Student ID) with you when visiting the Library. You will need your card to borrow books.


There are PCs in the Library or you can bring your own device. Free Wi-Fi and charging points are available throughout the Library.


You can explore our collections in different ways:

For details, see:

Where to look (books and journals) and/or Where to look (news, statistics and more) 



How do I use my Student ID to access the library? 

All enrolled students are issued a digital ID card. Your student ID card is also your Library card.  Your Library card gives access to your library account online: check loans, renew items (terms apply), make/check/cancel reservations and review any fines.


All cards have a barcode, you will need this to take print resources (books and journals) out on loan. Scan the barcode from your ID card at the Self-service kiosks on campus to issue books to your Library account.

Download the Student app to get your student Id card and access more University services. 

Where can I find the library?

Ayr - Over the bridge from main reception

Dumfries - Within the Dumfries & Galloway College Building

Lanarkshire - Level 0 (ground floor), Building 2

London - Adjacent to main reception

Paisley - Levels 2 & 3 (first and second floor), Robertson Trust Building


How do I borrow books?

Use-self service to borrow any books, student ID card will be required.  Self-service machines are located within the library, if you require any assistance ask for help at the desk. 

How many books can I borrow?


How long can I borrow books for?

Standard loans are up to 4 weeks (8 weeks for research students). Items in higher demand may be restricted to a shorter period. Reference items are for use in the Library only. Digital resources are available anytime; usage limits may apply. 

Borrowing is free of charge as long as books are renewed or returned on or before the due date. 

How do I return a book?

All items you borrow should be returned by their due date. You can return books at any of our libraries. If you do not return or renew the item within 4 weeks of the due date we will assume it is lost and as such is subject to replacement charges. If you lose an item you have borrowed, please contact a member of our Library Team as soon as possible via one of the methods below:


What happens if I do not return a book on time?

 If you do not return or renew the item within 4 weeks of the due date we will assume it is lost and as such is subject to replacement charges. If you lose an item you have borrowed, please contact a member of our Library Team as soon as possible via one of the methods below:

 


What to do if the book you have borrowed is lost or damaged?

If you have lost or damaged a UWS Library book please contact Library staff on any Campus, email library@uws.ac.uk or telephone 0141 848 3888.

If the book is an Inter Library Loan copy please email ills@uws.ac.uk 

How do I renew a book so I can keep it for longer?

Sign in to ‘My Library Card’ via One Search to renew books online (conditions apply). Having difficulty renewing your book(s) online? Can’t make it in to renew or return books? Speak to the Library Info Point by phone or email. 



If you can't do either email library@uws.ac.uk or phone 0141 848 3888

Books can be renewed up to 5 times and as long as there are no other requests for it. If you are ever having difficulties renewing or returning books, please phone us and we will do our best to help.

How do I reserve a book?

Reserve books for collection from your chosen campus. Notification is sent to your student email when item(s) are ready for collection.


Here's a step-by-step guide to help you:


Collection is available during Library opening hours



How do I use One search?

Use One Search to find print or electronic books in the UWS Library collection.

 Search Anything/ Simple Search: enter a title, author or keyword in the search box. Click the magnifying glass icon to search


What does it mean if I receive a recall notice?

The Library operates a recall system.  You may receive a recall notice if someone has reserved an item you have borrowed. The notice is sent to your University email address. 


This means you will be asked to return the item before the original date given. The recall notice will advise you of the new date, giving you 7 days to return it.

If your item is recalled and you still need it, you can reserve it once it has been returned. Alternatively, check OneSearch for an eBook. 

What is One search?

It is the search bar that is displayed at the top of the library website that provides simple, one-stop searching for books and e-books, videos, articles, digital media, and more.

 

One Search also helps you manage your research. Sign-in in order to:


Most digital resources can be accessed on or off-campus with your UWS email address and network password. There are specialist guides for each subject which include information on the best resources for your course.





Book A Study room at the library

There are individual study spaces available in the Library and bookable group study options which should be booked in advance on the UWS student app. You can also check the university website for alternative study spaces on campus. For group study: pre-book your study space (watch the video below for assistance) using your UWS log-in.

Printing

Can you print documents in the library?

Printing is available on all campuses. Documents can be sent to the print queue from PCs on the University network and from laptops or mobile devices then collected by logging in to any Multi-Function Device (MFD). 

When logged in to a PC on the University network, students can select the default print queue (UWS Print) from the list of printers then log in to any Multi Function Device (MFD) to collect their documents. 

How to print documents from a computer in the library? 

Once you have pressed print and the document has been sent to a Multi Function Device (MFD), which are installed on each of our campuses. These provide you with the ability to Print, Copy and Scan to Email.


You can print to any device so, if the nearest device is unavailable or busy, you can collect your printing from one on a different floor or room


You can also log in at any time using the screen on the MFD. To log in, enter your Banner ID and network password. Once logged in, you can release any print jobs you have sent to the print queue or use the copy or scan functions


Here are some quick & easy step:


Click here for visual steps.

How to print documents from laptop or mobile device?

NOTES: 

Will it cost me to print?

£10 free Print Credit is added to your account per academic year. When you’re on campus, you can check how much credit you have by going to papercut.uws.ac.uk or at any time by clicking Print Balance in the UWS Student App 

To be able to print, you must have a minimum balance of 40p in your account.You will only be charged when you collect your documents by logging in to the Multi Function Device (MFD) and clicking on Print. If you click on Cancel or don’t log in to collect your documents within 24 hours of sending it to the print queue, the document will not be printed and you will not be charged.

How to purchase print credit?

Students can add credit to their print balance by adding credit to their account online or using the print credit machines on campus.

ONLINE

To purchase print credit online visit the Online Payments web page and log in with your Banner ID and Surname.

A minimum purchase of £5 is required when adding print credit online. If you have any problems with this online purchasing page, or any other problems relating to printer credits, please contact the IT Helpdesk.

Take a note of the payment reference number in the event that you have any queries about your payment. Credits will be added to your account on successful completion of the transaction.

ON CAMPUS

Print Credit Machines on Paisley, Lanarkshire and Ayr campuses allow you to add credit to your account. The machines accept £5, £10, £20 notes and coins (except 1p and 2p).

Print Credit Machines can be found at the following locations:

Swipe your student card at the machine where indicated below:

The screen should now show your account balance. Use the coin slot or note feeder to add credit then press the on-screen Finish button. Note: The machine does not give change.

Who do I contact if I am having printing problems? 

If you experience any problems using the printers, please contact the IT Helpdesk.

If you have a query about the quantity or quality of the documents you’ve printed, take your pages to the IT Helpdesk on your campus and they will check the print queue records.

Please note that refunds for print credit are only given if there has been a problem with the printer.


For more information on other printing services such as dissertation printing, hardback binding, and Microsoft Words tips, click here

Library sessions

Our Library Skills Online sessions on Zoom are here to help students at all levels with key skills throughout their studies. These meetings are informal and are designed to give you a chance to ask questions. 

Our sessions are available to all UWS students and take place in the mornings, afternoons, and evenings to give everyone a chance to attend.

If you can't make the live sessions, we have included resources you can use at a time that suits you. You can also contact your Academic Librarian for individual advice.

The sessions cover a range of topics such as learning about using the library and referencing, click here to book or find out more.

How do I attend library sessions?

You will need to log in with your UWS e-mail address and password to access the form. If you are accessing this from a work PC, you may need to log out of your work Office account to view the form.

The booking confirmation screen will include the link to the Zoom meeting, and we will also email you a reminder before the session including the Zoom link

When are the sessions?

More dates will become available in the new academic year. In the meantime if you have library questions we suggest that you book either an online appointment or an in-person appointment with one of our Academic Librarians, who will be happy to answer questions 

Can't make a live session?

If you can't make it to a training session, or our workshops have concluded for the term and you would like advice on anything about finding and using information, you can contact our Academic Librarian team directly and book an appointment.

Book an Academic Librarian Appointment

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Photo by Daria Nepriakhina (Writing) / Patrick Tomasso (Referencing) on Unsplash
Title Image: Photo by Giammarco Boscaro on Unsplash