Insurance

INTERNATIONAL STUDENT COVERAGE FOR GROUP HOSPITAL AND SURGICAL POLICY (GHS)

Policy No : TGWH000125

GUIDELINE TO DOWNLOAD ETIQA SMILE APP

We are no longer issuing a medical card for hospital admission purposes. Therefore, please download our "all-in-one App" for fast and easy solution at your fingertip. (If you have already downloaded, please ignore this reminder)

FIRST TIME LOG-IN

➡️ STEP 1

- Download the ETIQA SMILE APP from “Google Play” or “Apple Store”
- Click Sign-Up
- Key In Mobile No. to Request OTP
- Enter OTP and Login

➡️ STEP 2
- Click “Healthcare” to set up a profile
- Enter “VERIFICATION CODE” received via Email

➡️ STEP 3
- Create / Set up Passcode (required every time you access to Healthcare Module)

➡️ STEP 4
- Click “Healthcare” to update policy / certificate no.
- Policy No. : TGWH000125

(Same policy no. for all students)

HEALTHCARE FEATURES:

View Policy Details (Room & Board)
Panel Hospital Search
View Guarantee Letter (GL)
View All Claims
Hospital Admission Guide
View Balance Hospital Limit

If you have any problem to download Etiqa Smile App, please email to smilesupport@etiqa.com.my and cc to us at

khirry.m@etiqa.com.my and rosmawati.nznetwork@gmail.com

Our contact no.

Please call our 24/7 Etiqa Healthcare Call Centre at 1800 88 9998 for enquiries on Hospital Admission, GL Request and Discharge.

Note : A detailed guide for Etiqa Smile Apps is attached for your reference.

Thank you

Etiqa Family Takaful Berhad