Frequently Asked Questions

Visa New Application FAQ and Guide  https://educationmalaysia.gov.my/visa-new-application/

1. I want to check eVAL status for my friend. How?

You can check the status, provided you have the Passport Number and Nationality of the applicant through the following site

https://visa.educationmalaysia.gov.my/emgs/application/searchForm/?___SID=S

2. My eVAL approval process takes so long. So, I decided to enter Malaysia and apply from Malaysia. Is it possible?

eVAL must be obtained while a student is outside Malaysia. Your entry might be denied at the airport, and you might be forced to return. The entry record will cancel the ongoing eVAL application. Students will reapply for eVAL.

3. I plan to travel around Malaysia after arrival and register at UPSI after three weeks. Is it possible?

You may receive 30-days of Special Pass at the airport to complete your Student Pass application. The Student Pass application process may consume up to 21 business days or more to complete at the discretion of Immigration. Your delay in the registration at UPSI may risk you an illegal overstay under Immigration enforcement. Refer: https://www.imi.gov.my/index.php/en/enforcement/

4. I booked my return flight a week after arrival. Can I get my student pass before return?

We will not entertain fast-track student pass application. Confirmed flight ticket does not warrant fast-track process.

1. My student pass will expire on August 1st, 2023. When is a suitable time for me to initiate the renewal process?

You can submit your documents to Visa Unit, IMC starting May 1st, 2023 but no later than July 1st, 2023. Please come during Visa Unit Counter Operation Hours. A fine of MYR400 is charged for the submission later than 3 weeks before the student pass expiry.

2. Can I renew my student pass after the expiry date?

If you are in Malaysia, you must return to your country to reapply for the new eVAL and undergo a new student pass application. But, that is possible after you have cleared up your overstay charge.

If you are outside Malaysia, you can not enter Malaysia to renew your student pass. Instead, you have to reapply for the new eVAL and undergo the new student pass application.
Refer: https://educationmalaysia.gov.my/news_update/renewal-of-a-student-pass-by-the-malaysian-immigration-department-upon-expiry/

1. How can I make a refund at any stage of my application?

Refer : https://visa.educationmalaysia.gov.my/legal/refund-policy.html

2. My eVAL application was rejected. Can I make a refund?

Refer : https://visa.educationmalaysia.gov.my/legal/refund-policy.html

3. I paid fee for two years for iKad. Can I make a refund?

Refer : https://visa.educationmalaysia.gov.my/legal/refund-policy.html

1. Can I bring my family to stay with me during my study?

• Currently Visa Unit, IMC, UPSI do not process the dependant pass. Students must manage to get them at the Malaysian Immigration,  Ipoh Branch.

• All postgraduate students enrolled in Public and Private Universities are eligible to apply for dependant passes on behalf of their families. (Full-time programme only)
  

• Undergraduate Students who are studying for their Bachelor’s Degree will only be eligible to apply for dependant passes on behalf of their families if they are citizens of the following countries:
  1. Saudi Arabia
  2. Bahrain
  3. United Arab Emirates (UAE)
  4. Turkey
  5. Qatar
  6. Azerbaijan
  7. Palestinian Territories
  8. Kuwait
  9. Yemen
  10. Iran
  11. Syria
  12. Oman
  13. Jordan
  14. Lebanon
  15. Iraq
  16. Libya
  17. Maldives

1. What is a personal bond?

A personal bond is a sum of money deposited by international students to UPSI as a guarantee of compliance with the regulations set by the Malaysian Immigration Department.

2. How much I must pay?

A one-time payment of RM2,000.00 is applicable to all UPSI international students applying for a student pass, regardless of citizenship.

3. Does the personal bond returnable?

The personal bond will be returned to students upon completion or withdrawal or termination of study, on condition that
i- the student has completed the Shorten - Check Out Memo / Special Pass Check Out Memo
ii- the student does not violate any provision of the immigration laws 

A gap between active student passes will forfeit the refund. 

4. How can I apply for a personal bond refund?

Please visit the Visa Unit Services Counter during Operation Hours to get the consultation.