Although Benet was originally designed for each campus to use, the obvious question is "Would Benet be able to handle all UC deaths? Is Benet able to carry the load without error or bogging down? The annual report for RASC states that there were 1,900 deaths in all of UC in 2019. RASC told us the monthly average is about 160 deaths, with a minimum of 100, and a maximum of 200.
Simulation Design. We used the Benet statistics derived from our 2018-2020 report plus data collected by Benet since May 2020 to create probability curves for each time delay between the 11 status steps.
The teal blue curve shows the steady state number of Survivor cases, over 750, 808 to be exact for all of UC. Hover over a curve to see its name. See the table below of number of Survivors in each status.
The dark green curve is Survivors that Submited Docs and are in the Award Delay. (Hover over a curve to see its name.) The red curve represents Survivors that called RASC to notify of the death and are in the Packet Delay. The light green curve represents Survivors that have received Bck Pens and are waiting for Reg Pens. This is All UC Deaths 1,900/yr x 4 yrs, and shows how many Survivors are in each status over time. The pie chart below averages from day 365 to day 1500 to arrive at the average number of Survivors in each status, displayed as percent.
First, Benet was able to process all UC deaths, managing all the Survivors through their Benefits Process, following their status changes and sending them appropriate emails, all without an error.
Second, there will be approximately 808 Survivors steady state in the Benet spreadsheet, roughly 100 per analyst. This assumes that the statistics for all UC are the same as for UCSC. RASC has not provided statistics for all UC, nor have they indicated the steady state number. UCSC statistics are for only 13 completed cases, (3 additional cases are currently in process).
Third, the pie chart above tells us how the Survivors are distributed among the status states. Only 20% of the Survivors have the ball in their court waiting to return it. The delay statistics for 473 cases are shown in the following table.