ホーム ー Google Workspace EN ー Requests & Procedures
This page provides information about procedures for changing your Google Workspace email address or account information, as well as requesting access to various services.
Eligibility and application procedures vary depending on the type of request. Please check the instructions for each procedure.
For password reset requests and Two-Step Verification (2SV) backup code requests, please refer to the "When You Cannot Log In" page.
An email alias allows you to add another email address with a name of your choice to your existing email account.
Adding an email alias does not create a separate mailbox. You can send and receive emails using your existing mailbox.
For Faculty and Staff (TUMail)
For instructions on setting up an email alias, please refer to:
TU Mail — Related Functions and Various Applications (English)
See "Email alias."
For Students (DCMail)
You can set up a university-wide email alias through the Tohoku University ID management page.
DCMail Online Guide (English)
See "6. Alias address."
If your email address needs to be corrected due to an error in the English spelling of your name, a change of surname, or other reasons, a correction may be possible through the designated procedure.
For Faculty and Staff
The appropriate contact or procedure depends on the reason for the correction.
TU Mail — Related Functions and Various Applications (English)
See "Email address change."
For Students
Please contact the academic affairs office of your faculty or graduate school.
Your Google account display name is the name shown to other users when sharing files in Google Drive and using other Google services.
Faculty and staff who wish to change their display name, for example, to omit a middle name, may submit a request through the designated procedure.
For Faculty and Staff
TU Mail — Related Functions and Various Applications (English)
See "Google account name Change."
Various Google Workspace requests are available to faculty and staff.
For details and application procedures, please refer to:
TU Mail — Related Functions and Various Applications (English)
Mailing Lists (Google Groups)
You can request the creation of a mailing list (@grp.tohoku.ac.jp) to send emails to multiple members of a department, laboratory, or other group.
Additional Google Workspace Services
You can request access to additional Google Workspace services that are not included in the core services.
External Publication of Google Sites
If you want to make a website created with Google Sites accessible to people outside the university without requiring them to sign in, you must submit a request.
Additional Storage Capacity
Faculty and staff can purchase additional Google Workspace storage capacity for their individual accounts at their own expense.
Information about eligibility, fees, application periods, and other conditions is provided periodically.
Please refer to the relevant announcements from the university.
Paid Gemini Licenses
Faculty and staff can purchase a paid license for Google's generative AI service, Google AI Pro for Education, for their individual accounts at their own expense.
Information about eligibility, fees, application periods, and other conditions is provided periodically.
Please refer to the relevant announcements from the university.
After your Tohoku University ID expires and your TUMail service ends, you may be able to continue forwarding incoming emails to a previously registered email address for a limited period, subject to the university's conditions.
If you wish to use this service, you must set up email forwarding before you lose your eligibility.
For details, please refer to:
TU Mail — Related Functions and Various Applications (English)
See "Email forwarding after termination."
No application is required.
If you are eligible for Alumni Mail, your email service will automatically switch to Alumni Mail 30 days after your eligibility to use Google Workspace ends.
For details, please refer to:
Tohoku University Alumni Mail