Year 11 Loans

When a pupil in Year 11 has a non-working Chromebook, they are in a situation that is not the same as pupils in other year groups.

Our general policy for lending a Chromebook from our loan pool is that we do this on a daily basis. Where a Chromebook is beyond economic or reasonable repair, we can supply a replacement device for purchase. However, for a pupil that has only a few months left at the school, we are mindful of the implications for parents/carers. 

Some families decide to purchase a replacement device anyway and continue using it beyond the end of Year 11, either at TKA or another sixth form provider. Others have plans to stop using a Chromebook after Year 11, and so are reluctant to purchase a replacement for a few months' use.

Longer Term Loan

After 1 January, we will consider requests for a longer term loan for Year 11 pupils who require a replacement device to cover for a broken Chromebook. This applies only to pupils who are members of the TKA Chromebook scheme and have no outstanding payments. A deposit will be required before a device is provided on a longer term loan. Devices supplied will be standard Chromebooks from our existing loan pool.

The Process

1. The Year 11 pupil should go to the Digital Support office and make a request for a longer term loan. Our technicians may offer to see if they can help get the existing device working.

2. Our finance team will check that there are no outstanding payments, and then add a deposit payment item to ParentPay.

3. The parent/carer pays the deposit on ParentPay. 

4. The pupil comes to Digital Support to collect the loan Chromebook, which will be checked out in the usual way.

The pupil should check that the loan Chromebook is in good working order when they receive it. If there is an issue, the device must be returned to the Digital Support office within 24 hours of receipt.

The Deposit

From 2026, all longer term loans will require a deposit to be paid before the device is issued. The relevant amounts are detailed below.

• At the time of issue, the pupil will be advised of the latest date by which the Chromebook must be returned. If the device is not returned by that due date, the deposit will be forfeit and not refunded.

• When the device is returned, the deposit will be refunded, but with deductions:

  • All deposits will have a service charge deducted from the refund, to cover our administration of the device loan.

  • If the device requires repair or replacement parts, the cost of these will also be deducted from the refund. 

  • If the loaned device is broken beyond reasonable or economic repair, the deposit will not be refunded and will go towards replacing the device.

All parents/carers will be provided with a copy of these details, which they must agree to before the longer term loan can be processed.