1.1.1 Identify the context for which a new system is planned. 

1.1.2 Describe the need for change management

1.2.1 Define the terms: hardware, software, peripheral, network, human resources

1.2.11 Discuss the social and ethical issues associated with the introduction of new IT systems

1.2.16 Discuss the moral, ethical, social, economic and environmental implications of the interaction between humans and machines

1.2.9 Discuss the importance of iteration during the design process

1.2.4 Identify the relevant stakeholders when planning a new system

1.2.5 Describe methods of obtaining requirements from stakeholders

1.2.6 Describe appropriate techniques for gathering the information needed to arrive at a workable solution

1.2.10 Explain the possible consequences of failing to involve the end-user in the design process

1.1.3 Outline compatibility issues resulting from situations including legacy systems or business mergers.