Don't give your product or business capital away to friends or relatives
Eventually you'll be able to help even more people
Your business will grow and you'll be able to hire more people
You can say "yes," to bigger requests later
In business, it's important to learn to be nice without getting taken advantage of. Often saying "no," now means that you'll be able to say "yes," later.
Don't give away money or product while your business is small
Don't give into pressures to give away your business assets
Learn to say "no"
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Because we all value relationships and people, we generally like the idea of being nice to others. We like saying “yes” to requests, doing favors for people, and lending a helping hand. But in business, we need to learn to be nice without being taken advantage of. Being too nice— and especially being too nice in the beginning stages of business development—can put a business in real jeopardy.
Many cultures develop standards and norms that suggest that saying “no” is inappropriate when someone needs something that another person has. In third-world countries, this standard is very prevalent. For example, if someone sees something he likes in another person’s house, that person might compliment the home owner on the item. The compliment usually makes the home owner feel obligated to offer the item to the other person. The same pattern is often found in business: business owners feel pressure to be “kind,” and they end up giving away needed business resources. Again, being kind is good; but it is not a profitable business strategy during the opening stages of business.
Jesus’ parable of the good Samaritan teaches that although we should be generous with what we have, our greatest responsibility is to take care of our own families first. The good Samaritan was clearly a nice person—he offered significant assistance to a man whom he did not know and from whom he expected no repayment or thanks. The Samaritan took the wounded man out of a dangerous situation, paid for his medical treatment, and arranged for his temporary housing and food. We all know that part of the story. But we often fail to see the message behind the message: the Samaritan was in a position to give away his money because he had already acquired sufficient material goods and wealth. In other words, the fact that the Samaritan had a donkey, the trust of the innkeeper (suggesting that he had good credit with the innkeeper), and money enough to pay for some expenses up front indicates that the Samaritan had previously built up a supply of goods and money. He had previously had to say “no” so that he could now say “yes.”
You can learn an important lesson from the parable of the good Samaritan: businesses need capital in order to grow and become more profitable. If you, in an attempt to be nice, give away that capital or merchandise instead of investing it in the business, you will be unable to fund the growth of your business, and you will eventually be left with nothing. Trying to build a business while also giving away money, merchandise, or jobs that don’t really need to be done is foolish and helps no one in the end.
If, instead, you can learn to tell friends and family members “no” in the beginning, you can eventually use your business’ increased capital to produce more wealth and more opportunities to help others. For example, if you choose to be nice later, you will have sufficient money to give discounts later on, to donate merchandise to family members in need, and to hire family friends as employees—thus helping those people help their own families.
Overcoming these obstacles will help you implement this rule of thumb successfully.
It's hard to say "no," to people you care about
Cultural norms to give things away
Family pressure
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with a healthy perspective on what it means to be nice later, you can be more prepared to say no and can help your friends and family members realize that, in the long run, all of you can be better off if everyone learns to either say or accept “no” as the right answer for right now.
Application of the Principle in each stage of Act Now
"My siblings would always ask me for crops. I really had to learn that the crops belonged to the business, they were not mine to give."
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Established a good relationship with the business assets
Tells family that he cannot give away business assets for free or the business will not grow
Reinvests all profits back into his IGA
Julieta: Cafe owner | Grow Now
"It can be really hard to say no to family and friends when they ask for free product. I had to teach them that about business before they understood that."
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Resists temptation to give product away
Helps family understand why she has to say "no," right now
Works hard so business will grow
Manuel: Online clothing retailer | Expand Now
"The thing is, when your business gets bigger, so do the requests. You have to be wise with how much you can help out."
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Does say "yes," to reasonable requests
All product that he give away has been purchased from the business by himself
Still maintains business assets and personal assets separate
Marta: Digital marker | Give Now
"Because I said "no," a lot while we were growing, I am now able to say "yes," a lot more."
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Helps out her friends and family with reasonable requests
Does not allow herself to get taken advantage of
Asks that the recipients of her help do some kind of work in the business
Chapter Meeting Agenda
Where There Are No Jobs Vol.1
SGMB resources/ videos
other staff resources ??