MindTap GuideSheets
Administrative Professional
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READINGS
CLASS POLICIES
Directions:
Select the GuideSheet below for your Course, then Copy and Paste into Microsoft Word and Print.
MindTap-The Office
----Part One: The Office in a Changing Business World----
⃞ Introduction
Chapter 1: The Office Environment
⃞ 1-1 The Office Today
⃞ 1-2 The Office in Relation to the Total Organization
⃞ 1-3 Your Role in an Office
⃞ Chapter Review
⃞ Chapter 1 Quiz ________
Chapter 2: Office Competencies
⃞ 2-1 Employment Outlook
⃞ 2-2 Employment Competencies
⃞ Chapter Review
⃞ Chapter 2 Quiz ________
Chapter 3: Information Management and Efficiency
⃞ 3-1 Information Management and Technology
⃞ 3-2 Information Systems and Resources
⃞ Chapter Review
⃞ Chapter 3 Quiz ________
----Part Two: Communicating Effectively----
⃞ Introduction
Chapter 4: Written Communication
⃞ 4-1 Reading and Writing at Work
⃞ 4-2 Business Correspondence
⃞ 4-3 Business Reports and Related Documents
⃞ Chapter Review
⃞ Chapter 4 Quiz ________
Chapter 5: Oral Communication
⃞ 5-1 Listening and Speaking
⃞ 5-2 Planning and Preparing a Presentation
⃞ 5-3 Delivering a Presentation
⃞ Chapter Review
⃞ Chapter 5 Quiz ________
Chapter 6: Telephone Communication
⃞ 6-1 Telephone Technology and Services
⃞ 6-2 Effective Telephone Communication
⃞ Chapter Review
⃞ Chapter 6 Quiz ________
Part 2 Simulation Activities
----Part Three: Processing and Understanding Financial Information----
⃞ Introduction
Chapter 7: Banking and Payroll
⃞ 7-1 Banking Procedures
⃞ 7-2 Payroll and Employee Benefits
⃞ Chapter Review
⃞ Chapter 7 Quiz ________
Chapter 8: Financial Reports and Procedures
⃞ 8-1 Financial Reports
⃞ 8-2 Financial Procedures
⃞ Chapter Review
⃞ Chapter 8 Quiz ________
Part 3 Simulation Activities
This simulation provides activities in a realistic work situation. It includes a company description,
instructions, worksheets, and data files. This simulation should be completed after all the chapters in Part 3 have been studied.
-----Part Four: Managing Your Work Life----
⃞ Introduction
Chapter 9: Time and Workstation Management
⃞ 9-1 Managing Your Time
⃞ 9-2 Workstation Management and Office Safety
⃞ Chapter Review
⃞ Chapter 9 Quiz ________
Chapter 10: Meetings and Travel
⃞ 10-1 Planning and Participating in Meetings
⃞ 10-2 Arranging Travel
⃞ Chapter Review
⃞ Chapter 10 Quiz ________
Chapter 11: Records Management
⃞ 11-1 Introduction to Records Management
⃞ 11-2 Managing Physical Records
⃞ 11-3 Managing Electronic Records
⃞ Chapter Review
⃞ Chapter 11 Quiz ________
Chapter 12: Processing Mail
⃞ 12-1 Incoming Mail Processes
⃞ 12-2 Outgoing Mail Processes
⃞ Chapter Review
⃞ Chapter 12 Quiz ________
Part 4 Simulation Activities
This simulation provides activities in a realistic work situation. It includes a company description, instructions, worksheets, and data files. This simulation should be completed after all the chapters in Part 4 have been studied.
----Part Five: Managing Your Career----
⃞ Introduction
Chapter 13: Planning and Advancing Your Career
⃞ 13-1 An Effective Job Search
⃞ 13-2 The First Job and Beyond
⃞ Chapter Review
⃞ Chapter 13 Quiz ________
Chapter 14: Ongoing Professional Development
⃞ 14-1 Leadership Skills
⃞ 14-2 Lifelong Learning
⃞ Chapter 14 Review
⃞ Chapter 14 Quiz ________
Reference Guide
The Reference Guide contains material that will be helpful in completing the activities in the text and simulations. Refer to the appropriate section as needed when completing the activities. For example, you may find the sections on punctuation and capitalization helpful as you complete the Make Academic Connections and Reinforce English Skills exercises at the end of each chapter.
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