SCORE

Key words: Mentoring, Volunteer

SCORE Mentors pledge to contribute to the SCORE mission in meaningful ways. Our data shows that clients who receive mentoring are more likely to see positive outcomes such as businesses started, jobs created and increased revenues. Our clients rely on our Mentors’ expertise to help them succeed. They depend on our service, our time and our prompt response to their requests.

As a Mentor, you’ll be assigned mentoring requests that we receive from clients. These requests contain information about the client including their name, business name, industry and business question. You’ll use that information to contact the client and schedule a meeting. In the meeting, you’ll work to understand the client’s business, their needs and challenges. Then you’ll answer their questions and guide them to solutions, information and resources to help them make sound decisions for their business. Your job as a Mentor is to guide, support and encourage our clients. You will not do the work for them.

SCORE uses a Client Relationship Management (CRM) system to keep track of the hundreds of thousands of mentoring requests we receive and the session notes that mentors record. This information helps us understand where our clients are in their business journey and how we can help support them along the way. So, in addition to sharing your advice, we’ll also ask you to track this information in our CRM system.

https://www.score.org/volunteer/become-mentor 

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