HOSPITAL ADMINISTRATION AND QUALITY MANAGEMENT SYSTEM
Hospital Administration and Quality Management System – ROJoson’s Exceptional Achievements and Excellent Contribution to Society in the Local, National and International Level
How ROJoson Got Involved in Hospital Administration and Quality Management System
In 1989, ROJoson got appointed as Assistant Medical Director of Manila Doctors Hospital. He decided to take up Master in Hospital Administration (MHA) in the University of the Philippines College of Public Health (UP-CPH) to enhance his competency as a hospital administrator and in quality management system. His thesis was: Improving the Medical Staffing of the Emergency Room of the Manila Doctors Hospital. In the summer of 1990, he completed his MHA.
In 2000, he was made in charge of the quality assurance program of Manila Doctors Hospital. He was appointed Chair of the Quality Council of Manila Doctors Hospital. That started his journey on hospital quality management system.
ROJoson’s Achievements and Contributions to Society in the Local, National and International Level
From 1989 to 2019 (30 years), ROJoson was deeply involved in hospital administration and quality management system as:
· Assistant Medical Director, Manila Doctors Hospital (1989 – 2009)
· Director, Manila Doctors Hospital Emergency Room (1991 – 1995)
· Head, Industrial Medical Services Department, Manila Doctors Hospital (1993 – 1995)
· Head, Corporate Planning Office, Manila Doctors Hospital (2005 – 2009)
· Quality Management Representative, Manila Doctors Hospital (2005 – 2009)
· Coordinator, Manila Doctors Hospital Balanced Scorecard (2004 – 2009)
· Senior Vice-President for Corporate Affairs, Manila Doctors Hospital (April, 2009 – 2014)
· Board of Advisers, Manila Medical Services Inc. (January 2016 – 2018)
· Chair, Audit Committee of the Manila Medical Services Inc. (2015 – 2017)
· Member, Audit Committee of the Manila Medical Services Inc. (2017 – 2018)
· Adviser, Executive Committee, Manila Doctors Hospital (2014 – 2018)
· Chief, Division of Head and Neck, Breast, Esophagus, and Soft Tissue Surgery, Department of Surgery, Philippine General Hospital (July 13, 1994 - 2000) (Acting Chief – 1992 – 1994)
· Chairperson, Department of Surgery, Ospital ng Maynila Medical Center (2001 – July 11, 2009; 2014)
· Chairman Emeritus, Department of Surgery, Ospital ng Maynila Medical Center (2010 – 2019)
· Facilitator, Online Collaborative and Interactive Learning (OCIL) on Hospital Administration and Quality Management System (Google Sites, Wordpress.com, Facebook) [2010 to 2018]
· Consultant, Ciudad Medical Zamboanga Philippine Quality Award, 2013
· Facilitator, Strategic Planning Conference, Ciudad Medical Zamboanga (2009 and 2012)
· Facilitator, Strategic Planning Conference, Fe del Mundo Medical Center – November 2014
· Consultant, Salubris Medical Center (2016 – 2017)
· Lecturer, University of the Philippines College of Public Health, Masters in Hospital Administration classes and short courses (with foreign students from the Asian countries like Malaysia, China, etc.)[1992 to 2018]
· Lecturer, Patient Safety Program, Indonesia hospital managers under Daria-Varia Laboratoria (2016 to 2019)
· Lecturer, Indonesia hospital managers under Daria-Varia Laboratoria, Yogyakarta (2017 – Value-based Healthcare Service in National Health Care) and Surabaya (2018 – Hospital Risk Management)
· Lecturer, Private Hospital Association of the Philippines Convention, November 2010 (Online Collaborative and Interactive Learning Among Hospitals in the Philippines); Publication – Result of a Survey on the Concept of an Excellent Hospital in the Philippines (November 2010)
· Lecturer, Private Hospital Association of the Philippines, Regional Management Seminars, 2014 – Baguio, Cebu, Davao (Quality and Excellence in Healthcare: Best Practices)
· Lecturer. Asian Hospital Management Conference, August 2014, Cebu City (Ensuring Quality Beyond Accreditation – What Hospitals Need to Do to Stay One Step Ahead?)
· Winner of international contests on hospital administration and quality management system
o Winner, 2004 Asian Hospital Management Awards, Knowledge Management System of the Department of Surgery of Ospital ng Maynila Medical Center (October 7, 2004)
o Winner, 2005 Anvil Award, Wholistic Corporate Social Responsibility Program of Department of Surgery, Ospital ng Maynila Medical Center , February, 2005
o Runner-up, 2005 Asian Corporate Social Responsibility Awards, Conducive Practice Program of the Department of Surgery, Ospital ng Maynila Medical Center (September 9, 2005)
IMPACT:
Promoting better hospital administration and hospital quality management system in local hospitals, hospitals in the Philippines and hospitals in Asia.
Quality hospital administration and quality management system promotes quality delivery of health care services to local hospitals, hospitals in the Philippines and in Asia, particularly to Filipino patients.
ROJoson was instrumental in getting the ISO 9001 certification of Manila Doctors Hospital in 2005 thereby becoming the first hospital in Manila to acquire an ISO 9001 certification. MDH has maintained its ISO accreditation from 2005 up to present (2019).
ROJoson was an adviser in getting accreditation with Accreditation Canada International for Manila Doctors Hospital in 2011. It has maintained this international accreditation since 2011 up to the present (2019).
ROJoson was instrumental in getting the Philippine Quality Award for Ciudad Medical Zamboanga in 2013, the first hospital to get this Award.
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