Feedback from Hospital Managers

HOSPITAL ADMINISTRATORS

SAMPLES ONLY

Dear Dr. Joson,

My name is Joy Escobar and I was at your lecture in the HA 202 class coordinated by Dr. Fernando Sison last quarter.

I was very inspired by your objectives and goals on hospital excellence that I am very inclined to do a management study on quality of care, hospital quality or excellence in care based on your conceptual framework on this topic. Dr. Sison also mentioned that your current lectures now are on risk management, maybe I could also do a study in this line.

I am hoping that you are able to meet me any time next week. I will make myself available at your convenience. I would like to ask some questions and maybe pick your brains on a direction I might take for my study. I would like to help you in my small way to complete your studies on hospital excellence if you would agree.

Thank you for being an inspiring light for us students on the path to excellence in healthcare in the Philippines!

Sincerely yours,

Joy Escobar

MHA Candidate - University of the Philippines, Manila

February 15, 2013

From: Marcelle McPhaden <Marcelle.McPhaden@accreditation.ca>

To: Reynaldo Joson <rjoson2001@yahoo.com>

Cc: MarieAngela.Cachuela@international.gc.ca

Sent: Friday, May 13, 2011 10:50 PM

Subject: RE: Invitation

Thank you for your response Dr. Joson. I am sorry not to see you. Your work at Manila Doctors continues to be an inspiration to many.

Kindest regards,

Marcelle McPhaden

International Accounts Manager

613-738-3800 / 800-814-7769 ext. 494

Marcelle.McPhaden@accreditation.ca

www.accreditation.ca

ACCREDITATION CANADA : Driving Quality Health Services

From: Bernadette Hogar <bernadettehogar@yahoo.com>

To: Reynaldo Joson <rjoson2001@yahoo.com>

Sent: Thursday, June 2, 2011 1:17 PM

Subject: Re: ROJ Resolution to BOD on changes on VMQP to include SAFETY

Today I would like to give tribute to a man I call my mentor and my friend. Yes it was his sixty fifth birthday recently and yes he has had numerous well deserved tributes already. But I believe it is with us at Manila Doctors that he has been happiest and proudest. Dr. Rey has devoted his life sharing himself to others especially to our Hospital’s leaders,officers and staff. I have been the recipient of this sharing numerous times.

The first time I met Dr. Rey was in a lecture he was giving on hospital administration. The first impression that came to me was his passion to share what he knows to all. Years later, I came to his office in Manila Doctors Hospital for one of my subjects asking him about the hospital’s disaster preparedness program of which he pioneered. He was all too willing to share it with me. Two years later, I found myself back in his office, this time applying for the corporate planning officer position. The corporate planning office was just created with Dr. Rey as the first head. It was then the start of a long relationship.

As a physician and surgeon, he has shared his knowledge to his patients, enabling them in actively participating in the management of their concerns. He guides his patients through the steps or through an algorithm with the best possible medical probabilities. Medicine as we would always hear from him is an imperfect science. His holistic and evidence- based view on health bring his health advocacies to all who care to listen: breast care and breast cancer awareness, santol seed ingestion avoidance, fire cracker injury avoidance, among others. His legacy of caring and healing is documented in his memoirs through pictures of patients who have even gained years in their lives after battling cancer. His works in literature and research in the medical field had been recognized by various institutions.

As a hospital administrator, he has guided several medical institutions in achieving their vision for themselves. He has created through years of experience and insight several guiding frameworks that he freely shares through e-mail and his websites. Aside from these, he has shared his ideas and concepts to all academic institutions. He is in constant communications with hospital administrators around the country creating discussion and even consensus in issues like hospital excellence. They also seek his insights into their local problems. For his contributions, Manila Doctors Hospital and other institutions like Ciudad Medical Zamboanga and Ospital ng Maynila have garnered international and national recognition.

As a teacher, he is known to have a down-to-earth engagement of his students leaving them with pearls from his vast experience. He arms this next generation of physicians, administrators and academicians with practical tools to handle anything that come their way. As his on-the-job executive experiential student myself, I have gained a wealth of knowledge and skills I never hope to gain in any academic course. His every lecture and every speech is a culmination of selfless research, analysis, synthesis and practical insights. In several instances, international institutions have even sought his permission to use his lectures and manuscripts for discussion in their meetings and activities. Pictures of students, fellow doctors, hospital staff from various institutions reflect their genuine appreciation of the intense effort they witness in Dr. Rey’s lectures or speeches.

Dr. Rey, we wish you health and all the happiness in your year of semi retirement. Rest assured that your teachings, the knowledge, the skills and your legacy in MDH will continue to improve the Hospital in it’s next 100 years.

Dr. Manuel Villegas

From: "Asfaw, Shea Sherrod" <SASFAW@PARTNERS.ORG>

To: rjoson2001@yahoo.com; joson@maniladoctors.com.ph

Sent: Tuesday, April 7, 2009 2:00:47

Subject: Request for Permission to Distribute "How to Establish a Tertiary Hospital/Medical Center

Dear Dr. Joson,

I work for the Massachusetts General Hospital and I am contacting you because we would like to distribute a portion of your article entitled “How toEstablish a Tertiary Hospital/Medical Center” at an upcoming meeting we are having with our Board of Trustees. We found the article onhttp://hospmgt.tripod.com/ and specifically would like to distribute the section on the Board of Trustees/Board of Directors. However, before moving forward I want to verify with you that it was ok to distribute your work for review by our Trustees.

Please let me know if it is ok to proceed with distributing this portion of the article. If you have any questions or concerns please do not hesitate to contact me. Thank you for your consideration of this matter.

Sincerely,

Shea Sherrod Asfaw

Shea Sherrod Asfaw | Senior Project Director - Administration

Massachusetts General Hospital | 50 Staniford St, 4-435, Boston, MA 02114

Phone: 617.643.3247 | E-mail: sasfaw@partners.org

Dear Dr. Joson,

Greetings!

I just want to personally send you this thank you note for the valuable and informative lectures you shared with us last Tuesday. I thank God for your person and for generously sharing with us your expertise. What I learned was

indeed knowledge worth keeping and worth sharing when I go back to serve our hospital.

Divine Word Hospital has an on-going construction of a 5-storey annex building. It’s now on the last phase, hopefully it will be operational by October, 2011. On the 2nd flr of this new building will be the OR-RR complex – with 6 Operating Rooms. So I was equally interested to see the OR-RR complex of your hospital then. I was impressed by the set-up and not to discount the time spent by the OR Manager while giving us a tour of the place. She was so accommodating in answering all our inquiries. In the 1st floor of this annex building is our new ER, so I’m likewise eager to see MDH- ER and observe the flow.

Sir, thank you again for your hospitality and for the nice snacks served to us.

More power to you. I’m looking forward for another set of lectures tomorrow and a tour in other areas of your health institution.

God bless you!

Gratefully,

ARLENE ARPON (SISTER ELIZA, OSB)

Divine Word Hospital, Tacloban