North Latitude Technology offers customized training/discussion sessions to help with deployment of new technology in your organization. Each session is customized to your situation, and typically includes 3 one hour sessions during a half-day to allow the material to be explored in detail. Each participant gets a set of notes for their markup, along with plenty of time to ask questions. Our industry expert generally will come to your site for these sessions, but options to use telepresence tools to eliminate travel expense are also available.
We're adding to our curriculum all the time - contact us today with your specific training and facilitation needs!
Where's my jetpack?: Now and the Future for IP Reporting
This training/discussion provides a half-day event for leaders in organizations that offer central station monitoring. In addition to providing a "big picture" view for Internet reporting, specific discussion is offered on competitive solutions, POTs issues, types of IP monitoring and how to deploy it in your organization.
This session is geared to installation professionals that will install IP-connected security equipment, including cellular and landline IP communicators. It can be customized to equipment your organization uses, or remain generic to discuss types of equipment they may encounter in the field. equipment selection, installation, configuring and testing are all covered during these sessions.
Why didn't we do this sooner?: IP Monitoring for Central Stations
Technical leaders and central station managers will enjoy and benefit from these sessions which cover reporting types, handling cellular, receiver selection, IP provisioning options, account numbering and other technical details. This one sets you up for success as your organization deploys IP reporting technology.
The number you have reached... : Telco Reporting Failure Reduction for Central Stations
POTs may be increasingly difficult to support for central station reporting, but it's still the way it's done for a majority of accounts. These sessions, for central station technical and management staff, give you the tools to identify and correct the causes of reporting failures. The straightforward process that is presented will allow you to cut your failure counts by 50% or more. Discussion covers why calls fail, why telco reporting is increasingly problematic, how to track and classify failures, gathering detailed failure information and making changes to fix specific classes of failures. A special bonus is tips on how to get your manufacturer's undivided attention.