Assessment

This section of the course will focus on having adult learners efficiently create a complete solution article using the online Knowledge Management tool.

Since this is a very hands-on, task-oriented group of Learners, the assessments are based on their day-to-day tasks. These Learners are only allowed to participate for a portion of their workday.

Assessments will be both Formative and Summative.

Formative

Formative assessments allow for a more relaxed approach to learning in which non-judgmental feedback is provided by the instructor and/or peers. Since some Learners find it difficult to participate in large group discussions, one assessment allows for one-on-one feedback.

Two similar formative assessments will be employed:

• A series of sample articles will be provided with intentional errors. The Learner will identify errors in sample articles and fill out a checklist identifying them. The result will be the topic of a class discussion.
• Learners will evaluate a colleague’s article and provide feedback one-on-one. The feedback mechanism will be a checklist of criteria.

View the checklist.

Summative

Summative assessments are required to be passed in order to complete the class. The results are graded and become part of the Learner’s performance evaluation.

• Using sample data provided by Instructor, the Learner will correctly complete ALL of the fields in the New Solution window of the KM Tool. The Learner will take a screenshot of the completed article and forward to Instructor via email.
• A final test will be employed. The questions will be in the forms of both pick-one and pick-multiple. The correct answers will be provided at the end of the quiz with explicit feedback. Download a sample of the questions in a game show format (runs in MS PowerPoint.) The results will be automatically tabulated.