Transport

Community Transport

Community transport users are generally unable to access mainstream public transport, either because they have mobility difficulties or have no public transport service available to them.
More details on NCC's Transport for communities webpage.
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Roads

Roadworks

For details of current and planned roadworks and road closures go to roadworks.org

This shows Temporary Traffic Regulation Orders (TTRO) which give authority to temporarily stop or limit vehicular and/or pedestrian traffic along the highway.

The roadworks can then take place within the period covered by the TTRO - not necessarily the whole period.

Reporting Potholes

Make sure you report potholes as soon as you see them.

If NCC or Highways England don't know about them, they can't repair them.

Report problems with the A1 and A19 to Highways England

0300 123 5000

email info@highwaysengland.co.uk

Report problems on all other adopted roads in Northumberland to NCC

www.northumberland.gov.uk - in Top Tasks on homepage

0845 600 6400 [Monday to Thursday 8:30am-5pm and Friday 8:30am-4:30pm] 

Once they are aware of a pothole, NCC inspect it and decide it's priority based on it's size, how busy the road is, the speed limit and where on the road it is.

They aim to make a temporary repair to the highest priority potholes (at least 40mm deep and 300mm across) within 24 hours.

Other potholes will be repaired within 14 or 28 days, depending on the associated risk to the road user.

Claiming for Pothole Damage

NCC are only potentially liable to pay for damage to vehicles or personal injury if they have been negligent.

They are not expected to keep roads free from potholes at all times.

If you do want to make a claim against NCC for damage to your car caused by a pothole, you have to claim in writing or by email.

See the 'What do I do if I believe I have suffered damage as a result of the negligence of the county council?' section on NCC's Insurance webpage.

You will be contacted by NCC's insurers, who will tell you if your claim has been successful or not.

While you may claim the cost of car repairs, you won’t necessarily be compensated for additional travel expenses or the inconvenience caused.

Other Issues with Roads

Go to NCC's Protecting roads, pavements & verges webpage to find out how to report general maintenance issues with the highways, including obstructions, broken pavements, road gully maintenance and drains.
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Bad Weather

These are some sources of information about the impact of the bad weather.

Longhorsley and Morpeth Matters facebook groups - both closed groups but easy to join.

Tweets from Northumbria Police ~ North East Live Traffic ~ Highways England ~ Tyne and Wear Metro ~ Arriva North East ~ National Rail

If you have a problem with the roads in periods of bad weather:

In an emergency (eg being stuck or blocked in or any medical emergencies) you should phone NCC on 0345 600 6400

At the weekends calls are answered by the Northumberland Fire & Rescue Service.

If you can't get through to the council Glen Sanderson, our County Councillor, has said you can contact him directly.

Call or text 07730 979 737

Call  01670 787242 out of hours only

email glen.sanderson@northumberland.gov.uk

Glen helped quite a few people like this during the March 2018 'Beast from the east' snow so he is more than happy to help as needed.

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Local Taxis

Rob's Private Hire
07594 950 479

Northumberland Private Hire
01665 570543 and 07397 995528
email david@northumberlandprivatehire
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Train Times

website National Rail
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Footpaths

To see the Public Right of Way footpaths, go to Public Right of Way section of our Maps webpage. <<<
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