Information and Links

To see the locations of the Churches and the School, go to the Longhorsley Points of Interest map.

Village Halls

Longhorsley Village Hall

Wingates Village Institute

The defibrillator was funded by the Stephen Carey Fund who work with communities and organisations throughout Northumberland to help combat cardiac arrest. These are the videos they have created and sourced relating to cardiac arrest, CPR and the use of an automated external defibrillator (AED):

Medical Emergencies

Leaflets explaining emergency medical care have been delivered across the county - copy here.

• For serious emergencies call 999 or go to the Emergency Care Hospital in Cramlington.

It's on the southbound side on the A189, the postcode is NE23 6NZ and the journey takes about 25 mins - video here

• For urgent conditions call 111 or go to the 24-hour walk-in services at the General Hospitals in Wansbeck (25 mins), North Tyneside (Rake Lane 30 mins) or Hexham (45 mins).

• For other conditions call 111 or see your GP.

If you can't see your GP soon enough, go to a walk-in centre.

The closest walk-in centre to Longhorsley is the Minor Injury Unit at Alnwick Infirmary (NE66 2NS - 20mins - open 24x7 - opposite Barter Books).

More details at northumbria.nhs.uk/emergency

Contacting the Police

Emergencies

For emergencies - call 999 if somebody is in danger or you see a crime happening.
For people who are deaf, hard of hearing or speech impaired - text to 999
The Silent Solution system enables a 999 mobile caller who is too scared to make a noise, or speak, to press 55 when prompted - to inform police they are in a genuine emergency. The police will not automatically attend if you make a silent 999 call. Callers need to listen and respond to questions and instructions, including by coughing or tapping the handset if possible, or if using a mobile phone, once prompted by the automated Silent Solution system, pressing 55.

Non-emergencies

For non-emergencies - call 101 or text to 07786 200 814 to report all other crimes or incidents, or for general information and advice.
For people who are deaf, hard of hearing or speech impaired - text to 07786 200 815 or textphone 18001 101

Neighbourhood Policing Team

PC Andrea Teasdale 101 extension 61181 email andrea.teasdale.8603@northumbria.pnn.police.uk
For more information about police services, go to www.northumbria.police.uk

Reporting Online

If you are the victim or have witnessed any non-emergency incident occurring within the Northumbria Police area, you can use the internet to report non-urgent, less serious crimes.
The system can be used to report details of Burglary (non-dwelling), Theft, Criminal damage, Making off without payment, Theft from or damage to motor vehicles.
Complete the online notification process here

Police Station Front Offices

Local Police Station Front Office Opening Hours

Power Cuts

If you have a power cut you can visit www.northernpowergrid.com/power-cuts-home

You may want to bookmark it on your mobile phone.

That webpage has advice about what to do and a link to Northern Powergrid's power cut map.

If you can't find your power cut on the map you can reporting the problem online or call 105 free of charge.

They will keep you informed throughout the power cut.

If you have any concerns about how you, or someone you care for, would manage during a power cut due to personal or medical circumstances, you can join Northern Powergrid's free Priority Services Register by registering online at www.northernpowergrid.com/care or by calling 0800 169 2996.

Flood Alerts

For flood warnings and advice go to Gov.UK's Flood warnings for: Northumberland

Protecting Your Property

See the CrimeStoppers article How to help prevent burglary happening to you

Lost and Found Property

Northumbria police recommend that you register valuables using www.immobilise.co.uk.
Any property with a serial or identification number can be registered free of charge.

Lost Property

Northumbria police do not take reports of lost property and cannot issue a reference number.

However if the lost item is dangerous, hazardous or can cause harm, please contact police immediately.

Northumbria police recommend that you report lost property at www.reportmyloss.com.

There is a fee for using this service, however they can provide a reference number for insurance claims.

Found Property

Northumbria police do not routinely accept items of found property.

However if you find any of the following items, then please hand them in to the nearest police station:

: Any item that is illegal to possess, such as drugs or firearms

: Identifiable items such as passports or driving licences

: Items of high value or significant sentimental value

: Items which store electronic data such as mobile phones, laptops etc…

: Large quantities of cash

Other items you should make reasonable enquiries to try to find the owner or hand the item into a responsible authority.

Full details at Northumbria police's Lost and Found Property webpage.

Nuisance and Scam Telephone Calls

This article is now on our Scams webpage.

Churches

St Helen's (Church of England) West Road

Sunday Services: Holy Communion at 10am.

Contact Audrey McCartan 708806 email audreymccartan@btinternet.com

Website www.achurchnearyou.com

St Thomas of Canterbury (Roman Catholic) West Road

Every Monday and Thursday: Mass at 12noon

Every Saturday: Vigil Mass at 4.30pm

Contact Fr Shaun Purdy 01670 812 200 email longhorsley.stthomas@rcdhn.org.uk

Website www.stthomaslonghorsley.com

Longhorsley Mission (Free Church) Drummonds Close

Sunday Services: 11am Family Service

Contact Ian Pagan 788263 email idpagan@waitrose.com

Website www.longhorsleymission.org.uk

School

Longhorsley St Helen's CofE Aided First School and their catchment area

About Longhorsley

Wikipedia has a short page

The 2DAY site has lots of links but they are based on NE65

Any Town has an introduction written in 2001 by the Longhorsley Local History Society.

Longhorsley History

Longhorsley Local History Society has the best site

GEN UK has some good stuff including Kristina Messier's college dissertation "Longhorsley Past and Present"

Keys to the Past has over 100 items about Longhorsley

Northumberland Communities has some old photos, maps and manuscripts

Local News

NCC Northumberland News

Journal

Morpeth Herald

Northumberland Gazette

More in Morpeth - What's on, shopping and eating out

Morpeth Car Parks

Click on map to view full screen - then click on more options if you want to download.

'Pay As You Throw' Charges for DIY Waste

Northumberland residents taking rubble, soil or plasterboard to household waste recovery centres in the county are advised that a small charge will now apply for some items -

ceramic pipes, bricks, breeze blocks, concrete, paving slabs, gravel, stone, sand, rubble, hard core, tarmac, plasterboard, tiles, slates and soil.

From July 18th 2016 the list was extended to include ceramic sinks, pedestals, toilets, cisterns, shower trays and glazed units from the replacement of windows and conservatories.

Soil, rubble and plasterboard are subject to a £2 per bag/sheet charge - bags size is 50cm x 35cm x 13cm and a sheet is 180cm x 90cm.

A fully loaded vehicle of loose material will be charged as follows:

Standard car/hatchback £12

Small trailer/estate car/small van £20

Trailer longer than 5ft £40 plus £10 per foot over 5ft

Transit van £80

Payments will be by credit or debit or pre-paid payment card only.

If you plan to bring your waste in a van, trailer or commercial vehicle you will also need a permit.

The 2019 leaflet with more details is available here.

Bulky Waste

NCC's How to dispose of your bulky waste webpage gives these options for disposing of bulky waste:

• Take most of your bulky waste items to one of our household waste recovery centres for free.

• Look for organisations and charities on our reuse and recycle page to see if any could make use of your items. Some will collect for free.

• Use our bulky waste collection service which will collect items from the edge of your property.

• For further information read our bulky waste FAQs here.

It says what items they will and won't collect.

Collection price is determined by how many items you have and whether you are eligible for concession.

The prices for collections from 1st April 2019 are as follows:

Click here to Book a bulky waste collection

Citizens Advice Bureau

Citizens Advice Northumberland

Advice Line ~ Monday to Friday 9.00am to 4.30pm ~ 0808 278 7944

Debt and Energy Advice Lines ~ Monday to Friday 9.00am to 4.30pm ~ 01670 339960

Help to Claim Universal Credit ~ Monday to Friday 8am to 6pm ~ 0800 144 8444

Consumer Service (problems with goods or services) ~ Monday to Friday 9am to 5pm ~ 0808 223 1133

Macmillan benefits advice - 01670 339985

Bridge referrals - 01670 339960

To cancel or rearrange appointments ~ 01670 339985

Face-to-face drop-in and appointment sessions in Morpeth ~ Wednesday and Friday 9.30am to 12.30pm within the Northumberland County Blind Association building Reiver House, Staithes Lane, Morpeth NE61 1TD.

Housing Associations

There are three housing associations that have properties to rent.

Castles & Coasts Housing Association has 2 and 3 bedroom bungalows on the Wilding Place estate.

3 Paternoster Row, Carlisle, CA3 8TT

Contact the Customer Services Team 0800 085 1171 website www.castlesandcoasts.co.uk

Office hours: Mon to Wed: 8am - 2:15pm and Thurs 9:45am - 2:15pm

Johnnie Johnson Housing Trust has houses and flats in Drummonds Close.

Contact Rosemary Fenwick, Neighbourhood Officer, 07809 658286 email rosemary.fenwick@jjhousing.co.uk

Website www.jjhousing.co.uk

Karbon Homes Housing Association has houses in Drummonds Close.

Call the customer relationship team on freephone 0808 164 0111

Website www.karbonhomes.co.uk

Preference will be given to applicants with local connections.

For further information, see the Longhorsley Parish Council's 'Summary of information about Affordable Housing' on the [Documents] page of the Longhorsley Parish Council website.

To check the availability of all housing association properties at any time, go to www.NorthumberlandHomefinder.org.uk

The Homefinder website has been has been given a major overhaul and now offers more information about the properties listed.

Under the Homefinder allocation system, you must be registered with the site before you are able to bid on any available properties.

Mobile Phone Signal

You can check the mobile signal you are likely to get at Ofcom and other websites and apps.

On the Ofcom site you can select indoors or outdoors and 2G/3G or 4G.

O2 and Vodafone have a mast sharing agreement so their coverage should be the same.

These are the Ofcom maps for indoors with 2G/3G (taken May 18th 2018)

Networks used by suppliers

All suppliers use these 4 networks.

For example, Utility Warehouse, Asda Mobile, Plusnet, BT Mobile and Virgin Mobile piggyback EE,

GiffGaff, Sky Mobile and Tesco Mobile piggyback O2 and

iD piggybacks Three.

For a fuller list and more details of the possible limitations of using a mobile virtual network operator (MVNO), see Money Saving Expert

Calls over the internet

All networks offer the facility to make a wifi connection to the internet to use your phone for calls and texts.

This can be particularly useful if you live in an area with poor network coverage.

EE has WiFi Calling for calls and texts (T&C)

Three has Three inTouch

O2 has WiFi Calling just for calls (T&C)

Vodafone has WiFi Calling just for calls (T&C)

These facilities are not available on all models of phones and may not be available through a MVNO.

If you want to use the internet in this way, you must make sure the supplier you are considering offers this feature on the phone and plan you are considering.

Network signal from home internet

All networks offer the facility to use your home internet connection to generate a network signal at home.

EE has Signal Box

Three has Home Signal

O2 has Boostbox

Vodafone Sure Signal

Signal boosters

There are also a range of signal boosters from network and third parties if there are parts of your home that the network signal doesn't reach.

Calls over the internet/Network signal from home internet/Signal boosters

With all of these options it's a good idea to check reviews.

Signal problems

If you have a poor signal you should first check your network status.

O2 ~ status.o2.co.uk

EE ~ myaccount.ee.co.uk/networkchecker/checkservice

Vodaphone ~ vodafone.co.uk/explore/network/uk-coverage-map

Three ~ three.co.uk/Discover/Network/Coverage

It's important to report problems by online chat or phone.

Suppliers are more likely to take action if more people report problems and if you ever claim compensation the date you first reported the problem may be taken into account.

If you are ever effected by poor signal strength, you may be able to use “Wifi Calling” to use the internet to use your mobile phone.

All suppliers offer Wifi Calling but it is only available on some phones and some contracts.

If it's available, you may want to set it up in advance.

Ultrafast Broadband

As part of the Government’s Rural Gigabit Voucher Scheme businesses and residents in some of the hardest-to-reach places in the UK are eligible for funding towards the cost of installing ultrafast broadband to their premises when part of a group project.

Rural premises with broadband speeds of less than 100 Mbps can use vouchers worth up to £3,500 for each small and medium-sized business (SMEs), and up to £1,500 per residential premise to support the cost of installing new gigabit-capable connections.

Group projects are when two or more residents and/or SMEs get together to combine their vouchers towards the shared cost of installation.

Single connections are not eligible for additional funding.

There are 88 companies, including Openreach, who are participating in the Rural Gigabit Voucher Scheme. Alncom is one of the few active in Northumberland.

Longhorsley village has superfast broadband - speeds over 30 Mbps.

The further from the exchange or cabinet you are, the slower the speed.

Many companies offer up to 66 Mbps to some parts of the village - see below for more details.

Residents outside the village get much slower speeds.

All companies currently use the same Openreach infrastructure of fibre to the cabinet and a copper land line to the house.

A typical cost for 66 Mbps broadband, excluding the cost of phone calls, is £35pm.

Alncom is an Alnwick based company that would deliver ultrafast broadband (speeds over 100 Mbps) to Longhorsley using a full fibre to the property network which is independent of the Openreach network.

They offer packages from 100 Mbps for £25pm up to 925 Mbps for £90pm.

They intend to set up a hub in Longhorsley village and deliver ultrafast broadband to the village and surrounding areas.

The cost of installation will be covered by the Government funding.

Alncom do not use the Openreach network so, if you still want to have a phone line, you will have to pay for this separately.

For example, a BT land line is likely to cost from £13pm PAYG to £28pm with Anytime Calls.

Alternatively, you could use VoIP (Voice over Internet Protocol) - you would need a VoIP provider and VoIP phone(s).

For further details visit the Alncom website at alncom.co.uk or you can contact their local co-ordinator

John Parker, Head of Community Engagement, 01665 604816 enquiries@alncom.co.uk

If you decide you want to move to ultrafast broadband with Alncom then you can pledge your interest at at alncom.co.uk before September 14th 2021.

Although you will not be signing up to a contract at that stage you would be expected to move to Alncom once all is fitted and your current contract with your current ISP ends.

There are about a dozen companies offering broadband in the UK.

(Zen Internet, Hyperoptic, Plusnet, Post Office, Utility Warehouse, Now Broadband, Vodafone, BT, EE Broadband, SSE, Sky, TalkTalk, Virgin Media, John Lewis)

Several price comparison sites compare the ever changing deals available in Longhorsley.

We used broadband.which.co.uk to prepare this information.

BT offer 4G up to 30 Mbps but all the current providers of superfast broadband use the Openreach infrastructure.

Ofcom's Mobile and broadband checker shows the "Highest available download speed"

Companies often quote average speeds which are likely to be about 20% lower than Ofcom's "highest" speed.

Suppliers should also quote a Minimum Guaranteed Speed.

Outside the village Ofcom quotes speeds down to 4 Mbps which means average speeds are probably 3 Mbps.

These are the likely (Maximum-Average) speeds across Longhorsley.

5G

As with 4G and 3G, 2G before it this infrastructure will be driven by the commercial market.

Deployment is likely to progress in a similar fashion to previous generations, with dense urban areas seeing services first followed by less dense urban, with the more remote rural areas being some time later in their plans.

The current estimates for widespread 5G coverage in the UK are sometime in the mid twenties (2022-2025), although this will be driven by market conditions, customer adoption and the regulatory environment.

The first supplier to launch 5G is EE who now offer 5G in Belfast, Birmingham, Cardiff, Edinburgh, London and Manchester.

EE plan to offer 5G in Newcastle by the end of 2019.

EE's deals range from £170 up-front then £54/month for 10GB/month up to £10 up-front then £74/month for 120GB/month.