"...Zendesk delivers the leading cloud-based customer service software. Loved by customers for its simplicity and elegance, Zendesk is the easiest and fastest way to provide great customer service..."
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ZenDesk apps
Migrating widgets to apps
Widgets as you knew them in Zendesk Classic do not exist in the new version of Zendesk. They have been replaced by Zendesk Apps, which are built around a solid, maintained, and well-documented framework. The advantages of moving to a framework include much greater consistency and stability for the extensions you create. For example, in Zendesk Classic, if during one of our weekly updates we even made minor changes the DOM structure, we would unintentionally break some of your widgets. Now, with Apps, it’s on us to ensure that the framework is reliable and functions as its specified in the framework API reference.
Zendesk is a customer support platform that supports more than 20,000 businesses and 60 million customers in 140 countries around the globe. Many of these businesses use the Zendesk API to automate and enhance their customer support with Zendesk.
The API
This is the documentation for the Zendesk v2 API. Read the introduction contents to understand how to be a good API citizen and to understand general restrictions and concerns.
When documenting a resource, we use curly braces for identifiers, like {subdomain} when talking about the URL for your Zendesk account, i.e. https://{subdomain}.zendesk.com/api/v2/users/me.json