1.0 Title
2.0 Purpose: This is the document produced by a marketing or sales department for the most general case quotes where materials, labour and any other product category are mixed together. The full range of contingencies may require inclusion for the protection of the firm producing the document first - but also so that they buyer knows exactly what they are getting. The time and effort spent on the quote is directly proportional to the value of the purchase and care should be taken not to include extraneous or necessary detail as this is often the primary document presented in legal disputes.
3.0 Usage: Quotes are normally only issued for situations where the price is not advertised - or is known to be negotiable. It is ideally a response to a Request for Quotation (RFQ) - but in many cases this will be verbal - even for rather large expenditures.
They should not be issued without the authorization of the officers of the Firm - who may delegate this authority to a mid-manager or however they feel appropriate.
4.0 Frequency
5.0 References
6.0 Responsibility
7.0 Ownership
8.0 Effort
9.0 Risks
10.0 Contents
A Quotation should have as a minimum:
- a unique identifier from the quoting firm
- The quoting firm's full business contact information
- The requestin firms' full business contact information
- the reference to the "RFQ" - even if verbal
- the date of the quote
- the duration of the quote
- an itemized list of delivered good and services
- the quantity, units and unit price of the good or service
- the total of the quote
- extra costs such as taxes and delivery charges
- and then there's cases where......
11.0 MetaData
12.0 File Handling Policy
13.0 Procedures
14.0 Tutorials: