Chief Operating Officer (first ever), Greater Nashville REALTORS, January 2021-present, Nashville, TN. Membership association for 6200+ REALTORS in Middle Tennessee. Manage staff and strategic initiatives.
Executive Director (first full-time), Tenn-Share, July 2012 - December 2020, Nashville, TN. Library consortium securing discounts on databases and facilitating sharing materials for 650+ institutions.
Director (first), American Library Association-Allied Professional Association, December 2003-July 2011, Chicago, IL. Advocacy organization serving 64,000 members.
Client Services Specialist Intern, Battelle Memorial Institute, Garrett Morgan Commercialization Institute, February 2002-October 2002, Cleveland, OH - Assisted women- and minority-owned firms with small business development based on technology transfer from NASA.
Marketing Intern, Lubrizol Corporation, December 2002-December 2003, Wickliffe, OH - Implemented some aspects of corporate e-business strategy, particularly evaluating and testing e-business solutions to meet business stakeholder needs.
Assistant Director, Meharry Medical College Library, and Informatics Librarian, Vanderbilt Eskind Biomedical Library, June 1998-July 2001, Nashville, TN. Recruited for Meharry-Vanderbilt Alliance - Supervised seven employees in two departments. Modernized access to research in Digital Library and integrated informatics principles in the training and practice of Meharry students, faculty and staff. Revitalized clinical librarianship program, providing current research to physicians for inpatient care.
Information Specialist, Academic for Educational Development (now FHI 360), May 1995-May 1998, Washington, DC. Nonprofit focused on education, health and economic development in the United States and the world - Upgraded website and institutional memory systems.
Outreach Coordinator, New York Academy of Medicine, September 1994-May 1995.
Associate, National Library of Medicine, September 1993-August 1994. Competitive fellowship.
DETAILED VERSION
Tenn-Share, Nashville, TN
Executive Director (July 2012-present)
First full-time Executive Director of a consortium serving 600+ institutions statewide.
Plan, support and participate in Board and committee meetings.
Coach the Board and 10+ committee chairs through orientation and frequent conversations.
Strive to help leaders and volunteers understand the mission and vision of the organization, and value of their individual work.
Use strategic orientation to see the broader picture and align long- and short-term goals while thinking at the operational level to identify points of leverage.
Oversee $1.7M pass-through ($100K operating) budget.
Recommend, set and track metrics for organizational goals.
Provide customer service to all stakeholders.
Draft and implement policies and procedures.
Develop new business.
Ensure compliance with federal and state reporting.
Direct membership growth and expansion of benefits.
Communicate effectively in writing and verbally and have great presentation skills.
Collaborate internally and externally with Boards, Committees, volunteers, and contractor - listen to and give feedback to people who think differently.
Support and negotiate on behalf of members grappling with budgetary and service changes.
Expect accountability from and remain accountable to leadership regarding goals and members in maintaining the association’s vendor relationships.
Maximize human and financial efficiencies to benefit the membership.
Quantify strategic planning milestones.
Plan events and projects: Scope, Approach, Milestones, Activities, Resources and Teams.
Review metrics of member utilization of benefits.
Develop, recommend and allocate resources to budget to plan for supporting daily operations and special projects.
Addressed gaps in procedure and detail, and the need for a more sophisticated accounting software, as acting bookkeeper for 7 months.
Direct work of bookkeeper, and supervise accounting.
Continuously improve the courier service and invoicing.
Determine and facilitate when external resources are required to complete a project.
Develop self and others to improve performance and gain knowledge with affiliate organizations - ICOLC, ASAE, TLA, TASL, FOTL perspectives.
Received accolades as a presenter on a panel for consortial model used to calculate the value of membership.
American Library Association-Allied Professional Association (ALA-APA), Chicago, IL
Director (December 2003-July 2011)
First staff director of a 501c6 advocacy organization serving 64,000 individual members.
Administered budget of $200,000, increasing revenues up to 20% while reducing expenses an average of 1% annually.
Negotiated cost-effective contracts with technology, product and services vendors.
Promoted standardization for collaboration among interdisciplinary teams to create two certification programs and centralize organization-wide online learning.
Supervised staff and project directors and 20+ volunteer committees.
Recruited and supported certification candidates.
Created the Get A Job website to help during a difficult hiring environment, advice, resources, links, best practices and real-life examples drawn from other departments.
Began the process for ALA to become an authorized IACET Continuing Education Unit provider, which was granted in 2012.
Represented the organization in media and as a presenter across the country.
Communicate effectively in writing and verbally, great presentation skills.
Led organization’s participation in a national association study on professional development in associations, garnering exceptional response rate from our members.
Conducted annual salary surveys and initiated a complementary version for 60 more positions. Added database access as a member benefit. Secured ownership of data.
Edited monthly work/life balance enewsletter for 7+ years.
Utilized analytical skills to extrapolate trends in the salary surveys.
Celebrated donors and supporters.
The Lubrizol Corporation, Wickliffe, OH
Marketing Intern (December 2002-December 2003)
Implemented some aspects of corporate e-business strategy, particularly evaluating and testing e-business solutions to meet business stakeholder needs.
Expanded analytical skills by learning how to create and use Microsoft Excel pivot tables.
Battelle Memorial Institute, Garrett Morgan Commercialization Institute (GMCI), Cleveland, OH
Client Services Specialist Intern (February 2002-October 2002)
Assisted women- and minority-owned firms with small business development based on technology transfer from NASA.
Improved the standard business research process for commercializing NASA concepts and technology.
Conducted market research to determine potential customers for GMCI clients.
Meharry Medical College and Vanderbilt University Medical Libraries, Nashville, TN
Assistant Director (June 1998-July 2001)
Supervised seven employees in two departments. (MMC).
Prepared key staff to incorporate knowledge management (KM) best practices. (EBL)
Designed, developed content and modernized access to research in Digital Library. (MMC, EBL)
Integrated informatics principles in the training and practice of Meharry students, faculty and staff.
Revitalized clinical librarianship program, providing current research to physicians for inpatient care. (MMC)
Implemented software and information-filtering training courses for patrons. (MMC)
Developed self by gaining knowledge of informatics and student training.
Found solutions to key issues like knowledge management and technology training.
Directed work of clinical librarians and computer lab staff.
Integrated strategic priorities of the Meharry-Vanderbilt Alliance with the goals of the library and medical curricula.
Problem-solved to determine where a computer should be placed in the hospital to maximize finding answers for bedside clinical and research questions.
Recommended additional specifications for presenting digital resources.
Promoted collaboration between departments, including Information Technology and clinical departments.
Academy for Educational Development (now FHI 360), Washington, DC
Information Specialist (May 1995-May 1998)
Upgraded website and institutional memory systems.
Develop self and others to improve performance and gain knowledge with website design.
Standardization - promote it informally and formally for collaboration among interdisciplinary teams - intranet.
Solicited RFPs for new website and managed its implementation.
New York Academy of Medicine, New York, NY
Outreach Coordinator