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HOW DO I SUBMIT A PROBLEM?
a. Hit the 'Epic' Button. Scroll over 'Help', then click on 'Epic Helpdesk'. Finally, click on 'Submit Problem Ticket.' Fill out the request.
You may always call
410-614-EPIC
HOME ACCESS AND PLAYGROUND ADDRESS:
use JHED ID and PW
You will need to download a Citrix Receiver if you don't already have one installed. The website will take you step by step.