Policies and procedures

Happy Hours policies and procedures help us to provide a good quality and safe environment for your children. In our policies and procedures (pdf) document - below - we provide information about what we strive to achieve, and how this is put into practice.

The following key topics are covered:

  • Admissions

  • Arrival and procedures

  • Behaviour management

  • Child protection

  • Mobile Phone, Camera and Social Networking

  • Complaints

  • Confidentiality

  • Curriculum planning

  • Emergency and short notice closure

  • Equal opportunities

  • Fees

  • Food and drink

  • Health and safety

  • Home link

  • Lunch club

  • Managing children with allergies / medical conditions

  • Non-collection of children

  • Record keeping

  • Security

  • Settling in

  • Special education needs

  • Staff and employment

  • Students

  • Supply / equipment

  • Toilet training

Prevent Duty Policy

From 1 July 2015, all schools, registered early years childcare providers and registered later years childcare providers are subject to a duty under section 26 of the Counter-Terrorism and Security Act 2015, in the exercise of their functions, to have “due regard to the need to prevent people from being drawn into terrorism” This is duty is known as the Prevent Duty and is also covered in the Policies and Procedures document below.

Policies and Procedures

Epidemic and Pandemic Policy