Employee Incentives in Information and Technology Companies: What Can We Learn from Google?
Fernando Paulo Belfo and Rui Dinis Sousa
Proceedings of the IADIS International Conference ICT, Society and Human Beings 2011, part of the IADIS Multi Conference on Computer Science and Information Systems 2011, Rome, Italy, July 20-26, 2011
Abstract:
Attracting and retaining IT professionals have emerged as top management concerns in the last years. This is particular relevant for companies with core business processes in IT that have much to gain from talented IT professionals. Google is one of those companies. Showing a considerable growth in recent years and pointed out as one of the best companies in US to work for, Google presents itself as an interesting case for studying employee incentives policies in IT companies. Using a netnographic approach to look into a work life blog discussion with the participation of present and past Google employees, a total reward strategy framework is used to analyze the data and generate new insights. Work life topics suggested upfront such as community involvement, health and wellness, work flexibility and cultural environment are particularly important. Administrative efficiency, workplace stability and equipment and technology are some new topics that may be worth to consider in a framework to guide incentive policies for a total reward strategy in IT companies.
Keywords: Incentive, IT Company, Google, Netnography, Total Reward Strategy
Pages number: 142-152
Publisher: IADIS, International Association for Development of the Information Society
Volume Editors: Gunilla Bradley, Diane Whitehouse and Gurmit Singh
Computer Science and Information Systems Series Editors: Piet Kommers and Pedro Isaías
Associate Editors: Luís Rodrigues
ISBN: 978-972-8939-36-6