Computers, Phones, and IT

To Contact Fiber Connect if Their Service Is Down, Call: 

413-429-4109 (the main office, sales, emergency outages, etc.) 

413-429-4555 (dedicated support line).

NB: Fiber Connect asks that you NOT reboot every time service is interrupted. Give them a chance to find the problem. They say, "Rebooting in mass puts undue load on core systems, which triggers safety systems that prolong the time it takes for the system to settle down and pass traffic normally again."


Computers and Tech

Computer Repair



Specifically for Macs

iDevices (How to Use)

IT Technical Support




Website Design

Audio-Video, TV, satellite TV, and related tech support



Videographer

Mike Sinopoli, sinopolimichael9@gmail. He is great! Can video-record events and is very nice to work with. (8/23)



Printers Recommended Jan 2023

Epson Workforce Pro EC-4020

Epson Workforce WF-2860 (the number is obsolete) prints, scans to the computer or to email, prints 2-sided, monitors the ink level. Tremendously good performance, and it keeps on ticking.

Brother L2710 series. It does everything. It's fast, can do 1- or 2-sided printing, can scan. 

Brother Inksmart MFC-J995


PRINTER REPAIR

Berkshire Graphics, Pittsfield, 413-442-3569. They charge $20 to take a look, and the added cost of repair is reasonable ($40 in one case). Nice folks. (2/23)


Streaming Devices


Telephone People



For help buying new iPhone

John Twiss at the Verizon store in Lenox, 413-217-1130. Absolute best customer service while purchasing a new iPhone. He  is patient and knowledgeable. I can't recommend him highly enough. (4/22)



To find lost iPhone

www.apple.com/support/icloud/find-my-device/


To Contact People Abroad