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Use of Social Data in Healthcare

My colleague Ari Lightman and I wondered how unstructured data was used to improve patient care, customer focus, efficiency and innovation in healthcare. This study is a start. Sponsored by PwC, the study's intent is to identify characteristics across the healthcare payer space that either impose barriers or reduce obstacles to the adoption of social collaborative processes and technologies. The research overview is below. If your organization would like to participate, please contact me.
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Chris Labash,
May 24, 2014, 6:28 AM
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