Packaged Software Services

Improve Effectiveness of Consultants Working in Servicing (Customizing) Packaged Software like SAP and Oracle for Customers


Papers

    1. Lessons From Existing Business Process Hierarchies for Building a New One for Traffic, Pietro Mazzoleni, Biplav Srivastava, Srikanth Tamilselvam, in IBM Research Report RI11022, 2011.

    2. Elad Fein, Natalia Razinkov, Shlomit Shachor, Pietro Mazzoleni, Sweefen Goh, Richard Goodwin, Manisha Bhandar, Shyh-Kwei Chen, Juhnyoung Lee, Vibha Singhal Sinha, Senthil Mani, Debdoot Mukherjee, Biplav Srivastava, and Pankaj Dhoolia. 2011. Using MATCON to generate CASE tools that guide deployment of pre-packaged applications. In Proceedings of the 33rd International Conference on Software Engineering, (ICSE '11). ACM, New York, NY, USA, 1016-1018. DOI: https://doi.org/10.1145/1985793.1985981

    3. A Business Content Explorer for Intelligent Traffic Projects, Sumana Bhat, Karen Brown, Ankur Jain, Bipin Joshi, Biplav Srivastava, Srikanth Tamilselvam, Terrence White, In 14th International IEEE Annual Conference on Intelligent Transportation Systems (ITSC 2011), Washington DC, USA, Oct 5-7, 2011. [Area: Transportation-Content Management]

    4. Using Business Content Explorer for Smarter Traffic Projects, Sumana Bhat, Karen Brown, Ankur Jain, Bipin Joshi, Biplav Srivastava, Srikanth Tamilselvam, Terrence White, in AI for an Intelligent Planet (AIIP) workshop held with International Joint Conference on Artificial Intelligence (IJCAI 2011) conference, Barcelona, Spain, July 18, 2011. [Area: Transportation-Knowledge Management]

    5. Business Driven Consolidation of SOA Implementations, Pietro Mazzoleni, Biplav Srivastava, In IEEE Services Computing Conference (SCC 2010), Miami, FL, USA, 5-10 July 2010.[Area:Business Consolidation-SOA]

    6. AHA : Asset Harvester Assistant, Debdoot Mukherjee, Senthil Mani, Vibha Sinha, Rema Ananthanarayanan, Biplav Srivastava, Pankaj Dhoolia, Prahlad Chowdhury, Industrial Track paper in IEEE Services Computing Conference (SCC 2010), Miami, FL, USA, 5-10 July 2010.[Area:Content Harvesting-Services]

    7. An APQC-PCF based framework to compare service offerings in business transformation projects, Pietro Mazzoleni, Biplav Srivastava, In ACM Symposium on Applied Computing (SAC 2010), Sierre, Switzerland, 22-26 March 2010.[Area:BusinessProcess-OfferingsComparison]

    8. Processes Summarization In ACM International Conference on Management of Data, Biplav Srivastava, (COMAD 2010), Nagpur, India, 8-10 December 2010. Also IBM Research Report RI 10008 , July 2010*.[Area:BusinessProcess-Summarization]

    9. Model Extraction to Model-based Reuse of Enterprise Documents, Biplav Srivastava, Debdoot Mukherjee, Rema Ananthanarayanan and Vibha Sinha, In ACM International Conference on Management of Data (COMAD 2010), Nagpur, India, 8-10 December 2010.[Area:Content Harveting-Model extraction]

    10. Organizing Documented Processes, Biplav Srivastava, Debdoot Mukherjee, In IEEE International Conference on Services Computing (SCC 2009), Bangalore, India, September 21-25, 2009.[Area:BusinessProcess-TextFlowAnalyses]

    11. A Framework for Streamlining Globally Integrated Services, Biplav Srivastava, In Fifth IEEE International Conference on Service Operations, Logistics and Informatics (SOLI 2009), Chicago, July 22-24, 2009.[Area:Services-Optimization]

    12. Business Insight from Collection of Unstructured Formatted Documents with IBM Content Harvester, Biplav Srivastava, Yuan-chi Chang, In ACM International Conference on Management of Data (COMAD 2009), Mysore, India, 9-12 December 2009. Also IBM Research Report RI 10008 , July 2010*.[Area:BusinessProcess-DocHarvesting]

    13. Challenges in Moving from Documents to Information Web for Services, Biplav Srivastava, Rakesh Mohan, Pietro Mazzoleni, Richard Goodwin, Proc. IJCAI 2009 Workshop on Information Integration on the Web (IIWeb 2009), Pasadena, California, July 11, 2009[Area: Information Management]

    14. Design Diagrams as Ontological Sources: Ontology Extraction and Utilization for Software Asset Reuse, Kalapriya Kannan, Biplav Srivastava, In The Semantic Web for Knowledge and Data Management: Technologies and Practices, ISBN: 978-1-60566-028-8, August 2008[Area:Semantic Web-Ontology]

    15. Business Driven SOA Customization, Pietro Mazzoleni, Biplav Srivastava, In 6th International Conference on Service Oriented Computing (ICSOC 2008), December 1-5, 2008, University of Technology, Sydney, Australia.[Area:Business Process-SOA-Customization-SAP]

    16. Towards Effective Project Management across Multiple Projects with Distributed Performing Centers, Biplav Srivastava, Rohit Lotlikar, Ramana Polavarapu, Sadhika Sharma, In 2008 IEEE International Conference on Services Computing (SCC 2008), July 8-11, 2008, Honolulu, Hawaii, USA.[Area:Services-Project Management]

    17. Promoting Reuse via Extraction of Domain Concepts and Service Abstractions from Design Diagrams, Kalapriya Kannan, Biplav Srivastava, In 2008 IEEE International Conference on Services Computing (SCC 2008), July 8-11, 2008, Honolulu, Hawaii, USA.[Area:Semantic Web-Ontology]

    18. Variation-Oriented Engineering (VOE): Enhancing Reusability of SOA-based Solutions, Narendra C Nanjangud, Karthikeyan Ponnalagu, Biplav Srivastava, Guruduth Banavar, In 2008 IEEE International Conference on Services Computing (SCC 2008), July 8-11, 2008, Honolulu, Hawaii, USA.[Area:Services-Software Engineering]

    19. Enabling Selective Automation of Human Decision-Making Using Rules as Preferences in a Service-industry Application, S. Yellamraju, Biplav Srivastava, In AAAI 2008 Multidisciplinary Workshop on Advances in Preference Handling, Chicago, USA, July 13-14, 2008. An earlier version was as IBM Research Report RI 08007, April 2008. [Area: Preferences-Service-Optimization]

Patents

    1. US 10,387,564 – Automatically assessing document quality for domain-specific documentation [tags: doc management, learning]

    2. US 10,089,390 –System and method to extract models from semi-structured documents [tags: model learning, text]

    3. US 9,286,362 - System and method to customize metadata for different users running on the same infrastructure [tags: cloud, data]

    4. US 9,208,224 - Business content hierarchy [tags: data]

    5. US 9,069,846 - Business content hierarchy [tags: data]

    6. US 9,135,053 - Managing processing in a repository [tags: cloud, data]

    7. US 8,682,909 - Managing processes in a repository [tags: data]

    8. US 9,020,944 – Systems and methods for organizing documented processes [tags: data]

    9. US 9,015,665 - Generating functional artifacts from low level design diagrams [tags: data]

    10. US 8,612,931 - Interactive blueprinting for packaged applications [tags: cloud, data]

    11. US 8,589,877 - Modeling and linking documents for packaged software application configuration [tags: cloud, data]

    12. US 8,484,617 - Process-driven feedback of digital asset re-use [tags: data]

    13. US 8,464,263 - Scheduling work requests to performing centers based on overall cost and duration of multiple assignment options [tags: decision support]

    14. US 8,417,798 - Deploying artifacts for packaged software application in cloud computing environment [tags: cloud, data]

    15. US 8,356,045 - Method to identify common structures in formatted text documents [tags: data]

    16. US 8,336,024 - Extracting ontological information from software design data [tags: data]

    17. US 8,234,570 - Harvesting assets for packaged software application configuration [tags: cloud, data]

    18. US 8,230,387 - System and method to organize assets in a repository [tags: data]