Are you experiencing an issue with your Chromebook? Your school district technology team has gathered some troubleshooting tips that may help you resolve the matter yourself. If you can’t seem to achieve the desired outcome, bring the Chromebook into your school's media center. The media center coordinator will take a look and try to assist you. If the media center coordinator can’t resolve the issue, the device will then be sent to the Technology Department for repair. Loaner Chromebooks are available while repairs are in process. Below are some frequently asked questions. Click on the question or the topic in the menu on the left side. Click on the downward arrow next to the word 'Home' to display the table of contents. Subcatergories can be found by clicking any and all downward arrows in the menu. All blue underlined text are links.
I can’t log on to my Chromebook.
My Chromebook won’t connect to the Wi-Fi when I am at school.
How do I connect to the Wi-Fi at my home?
My Chromebook froze. How do I reboot my Chromebook ?
What is best for the Chromebook's battery?
My Chromebook is not charging?
My Chromebook is not turning on even when I plug it in?
How do I preform a hard reset?
My Chromebook randomly shuts off or freezes up.
How do I update my Chromebook?
How do I clear the cache on my Chromebook?
The webpage I need to access won’t load.
What do you mean closing the lid is not shutting down my Chromebooks?
I having issues with the Chromebook's mouse.
I having issues with the Chromebook's microphone.
I having issues with the Chromebook's speakers.
I having issues with the Chromebook's Bluetooth.
I having issues with the Chromebook's keyboard.
I having issues with the Chromebook's touchscreen.
The image on my screen is upside-down.
The text on the screen is too large or small.
My Chromebook is talking to me.
My Chromebook is displaying in a different language other than English.
My Chromebook is typing in a different language other than English.
I would like to get rid of the red circle around the cursor.