External Accessories

External Accessories

To resolves issues concerning external accessories such as microphones and speakers, please follow the instructions below, this includes Bluetooth devices.

1. Unplug all external accessories.

2. Close all tabs, apps and extensions.

3. Clear your cache.

4. Update Chrome.

5. Click in the Options section.

6. Click on the power button.

7. Choose ‘Sign out’

8. On the login screen, click the down arrow by your name and choose ‘Remove account’

9. Click ‘Remove account’ a second time

10. Click ‘Shut Down’ in the lower left corner

11. Click ‘Shut Down’ a second time

12. Wait 30 seconds until you try to log-in again

13. Try any external accessory again.