Health, Wellbeing & Support

While you are a student at the University you can register with the University Health Service. The University Health Service offers all the facilities that one would normally find in a GP practice but, as you might expect, the doctors and nurses who work there are particularly familiar with the types of medical problems encountered by students. To find out more and register, click here.

If you are an international student and find UK healthcare confusing this page may also be helpful: Healthcare for International Students | University Health Service | The University of Sheffield 

Alternatively, you can make an appointment at the NHS Walk-in Centre. You don't need to be registered at the walk-in centre to be seen.

The opening hours are 8am–10pm, 7 days a week, 365 days a year.

Sheffield City GP Health Centre

75 Broad Lane

Sheffield City Centre

Sheffield

S1 3PB 

Or call the NHS non-emergency line on 111.

If you or someone else is at immediate risk or need urgent medical attention (e.g. following an overdose or if actively suicidal), please call the emergency services (police or ambulance).

Call 999 (off campus) or Call 4444 (from a university phone on campus)

You can also access emergency physical and mental health care at Sheffield's Accident and Emergency Department (A&E):

Northern General Hospital

Herries Road

Sheffield

S5 7AU

+44 114 243 4343

Northern General Hospital is a large site and difficult to navigate. A taxi should take you to the A&E entrance. If you don't have cash to pay for a taxi, you can use the Safe Taxi Scheme.

If you are in Mental Health Crisis you can also visit the Sheffield Support Hub at 44 Bank Street, Sheffield, S1 2DS. 

Call them on 07890 987384 to book an appointment. They are open Monday, Thursday and Friday 6pm-Midnight Saturday-Sunday 2pm- Midnight and Tuesday and Wednesday Virtually. See there website here: Sheffield Support Hub | Mental Health Matters (mhm.org.uk) 

If you or someone else needs urgent medical care which is not life-threatening or need to speak to someone urgently, please contact the UHS reception team on +44 114 222 2100 or call the NHS on 111 

You can also talk to The Samaritans on 116 123 or call Nightline on 0114 222 8787

If you have experienced a Hate Crime or Discrimination, Bullying or Harassment or Sexual Harassment, Violence or Relationship abuse please consider making a disclosure to the University through Report + Support

Alternatively you can contact the Student Welfare Service on 0114 222 4321 or you can email support@sheffield.ac.uk

If you’re a registered student, Student Mental Health, Counselling and Therapies Service is the first point of contact for you to seek support for your mental health. They offer a pre-triage questionnaire and then an initial triage appointment after which they will offer you counselling or therapy or will signpost you to the correct service for your needs. 

Book a triage appointment with Student Mental Health, Counselling and Therapies Service (student login required)

There is sometimes a waiting list for SMHCTS. Whilst you are waiting please consider booking an appointment with the Wellbeing Advisor or getting in touch with the University Health Service.

Always call 999 if it is an emergency.

If you're feeling down, overwhelmed or struggling to adjust to student life, your faculty Wellbeing Advisor can:

• support you with difficulties you're experiencing

• listen supportively and assist you in improving your emotional wellbeing

• offer practical advice, interventions and self-help techniques

• signpost you to other relevant support services

Sessions are 40 minutes and can be conducted in person, by telephone or online through Google Meet or Blackboard Collaborate. All of our Wellbeing Advisors are experienced professionals in supporting your wellbeing needs. Book an appointment here.

The Faculty of Engineering Student Wellbeing Adviser is Mick Berry. You can contact Mick by emailing: michael.berry@sheffield.ac.uk or book an appointment directly by clicking here.

The Disability and Dyslexia Support Service (DDSS) at the University of Sheffield is your main point of contact for any disability related queries throughout your studies.  

DDSS is responsible for recommending and coordinating your academic support or adjustments.  You will have a named Disability Adviser within DDSS and you need to have contact with them to discuss your individual requirements before any support can be put in place for you.  

You can have contact with DDSS before you arrive at university, to help ensure that support is in place from the start of your course.  This contact can be via email, a phone appointment or if it’s convenient for you to travel to the university, a face-to-face appointment with your Disability Adviser.

Based in the Students' Union and dealing with over 100,000 enquiries from students a year, SSiD is a 'One-Stop-Shop' for general student-related enquiries. SSiD aims to answer the majority of student enquiries from a single location. For more information click here.