DLL Appeals & Complaints 

Complaints and Appeals within DLL

We take student feedback very seriously in DLL, and aim to deal with any issues before they become complaints - so if you have any concerns about teaching or assessment, please let us know straight away. We will always try to resolve problems informally within DLL

If you have a complaint or a concern about any aspect of the teaching on a DLL module, you should initially raise this with the Programme Director responsible for the module. 

These are:

If you think we have got something wrong in the assessment of your work, please contact DLL's Examinations Officer, Sarah Hale.

If you are not satisfied with DLL's response, you can use the University's process for Complaints or Academic Appeals, which are outlined below. Please do carefully check the University web pages linked below to ensure that you have grounds for your complaint or appeal.


Click here for the University Appeals Procedure 

Please do read the grounds for appeal carefully before submitting an appeal.