Meet your Resource Coordinator!
Hi! My name is Kristen van den Broek and I am your Resource Coordinator here at the San Diego Regional Center. I have worked for San Diego Regional Center since 2008, starting as a Service Coordinator with Early Start and Children for almost 10 years, then moving to working with children, transitional age youth/ young adults, self determination and residential services. I then moved to Community Services as a QA Evaluation Specialist for Residential and Adult Day Services and now am the resource coordinator who covers Early Start services, behavior services, psychological services, ST, OT, and PT services, and some family training programs.
Department Contacts
When emailing SDRC contacts, it is always helpful to include your vendor number(s) and name so that we can easily find you in the system
Community Services:
Kristen van den Broek 858-302-5414 kristen.vandenbroek@sdrc.org; (Resource Coordinator) For questions related to your vendor file, documents, vendor regulations, requirements, services, procedures or general vendor info. Kristen oversees Early Start, therapy, behavior, and psychological services
For all other resource coordinators overseeing other services, please visit the SDRC website or request further information at community.services@sdrc.org
rate.info@sdrc.org for any rate or reform questions. This email will also be used during rate reform to communicate rate updates and send workbooks and rate reform acknowledgement forms.
Miguel Larios miguel.larios@sdrc.org- Director of Community Services
Business Services:
e.billing@sdrc.org For questions related to portals or changing banking information. If you need to change SPP password you will need to email this contact. If you need to change your ebilling password, you are able to do this yourself. Please see document below
ask_pos@sdrc.org For questions related to billing, invoicing, and authorizations, such as discrepancies with payment, missing invoices or missing authorizations, etc.
Clinical Services
askbehavior@sdrc.org to send availability and ask client specific or general questions
clinicalservices@sdrc.org to submit assessment reports, annual, semi annual, and exit reports for behavior and infant education services
Other Resource links
DDS
Applicants and providers can access the Provider Directory using this link: https://caddsprod.servicenowservices.com/spd
A guide to the SPD with step by step instructions, including password reset can be accessed via this link: https://www.dds.ca.gov/wp-content/uploads/2025/12/PD_Vendorization_ProviderGuide-1.pdf
Who can answer my QIP questions? A: Many answers can be found on DDS' QIP webpage at this link: https://www.dds.ca.gov/rc/vendor-provider/quality-incentive-program/ and on the Rate Reform Directives and Updates webpage at this link: https://www.dds.ca.gov/rc/vendor-provider/rate-reform/directives-updates/. Alternatively, you can email the QIP team at: QIPquestions@dds.ca.gov
Community Services Resource Page
Rates Resource Page
SDRC Website
HCBS Resource Page
Client Services
For questions related to specific clients, please reach out to the referring service coordinator (SC) If you cannot reach them, or your email gets returned, please call their number. If no one answers, you can push 0 and ask to speak to an on call worker for that unit. If you still cannot reach anyone, please contact the PM for the unit.
PT, OT, and ST reports get sent directly to the service coordinators. Infant Ed reports can be sent to the SC and clinicalservices@sdrc.org. ABA and behavior consult reports go to clinical.
Early Start Units and Program Managers (PMs)
Early Start (age 0-3) availability for IE, therapy, and ABA gets sent directly to the PMs to distribute to the SCs. You can use this template to either fill in, or create your own availability flyer with the information
Over 3 ABA availability gets sent to Clinical Services, please see email above
If you have other over 3 services, please reach out to your resource coordinator
Coverage may fluctuate often within service areas dependent on numbers. If you are not getting referrals, please continue to send your availablity weekly. You may want to consider expanding to the surrounding zip codes and send to those PMs as well. For further tips regarding referrals please see here.
North County
Unit 17- Carmel Mtn Office stacey.hardifer@sdrc.org
92025 92026 92027 92029 92030 92033- Escondido 92060- Palomar Mtn 92065- Ramona 92066- Ranchita
92067- Rancho Santa Fe 92086- Warner Springs 92127 92128- Rancho Bernardo 92130- Carmel Valley
Unit 31- San Marcos Office melissa.oliva@sdrc.org
92007-Cardiff 92009-La Costa/Carlsbad 92023-P.O. Boxes 92028-Fallbrook 92059-Pala 92061-Pauma
92069 92078 92079- San Marcos 92081 92084- Vista 92082- Valley Center 92088- Fallbrook 92096- San Marcos
Unit 45-San Marcos Office silvia.alcantar@sdrc.org
92003-Bonsall 92056 92057 92058 92054- Oceanside 92083 92085-Vista 92008 92010 92011- Carlsbad
92672-San Clemente 92068-San Luis Rey 92014-Del Mar 92075-Solana Beach 92024- Encinitas
92055-Oceanside/Camp Pendleton
Central San Diego
Unit 41- Kearny Mesa Office Sarah.ramos@sdrc.org
92123-Serra Mesa 92126- Mira Mesa 92091- Rancho Santa Fe 92129- Penasquitos 92145- NAS Miramar 92124- Tierra Santa 92117-Clairemont
Unit 25- Kearny Mesa Office Elaina.ramirez@sdrc.org
92101- Downtown SD 92103-Hillcrest 92104-NorthPark 92105- City Heights 92115- College Grove/Rolando
92116- Normal Heights 92119- San Carlos 92120- Allied Gardens
Unit 13- Kearny Mesa Office Alessandra.Czbas@sdrc.org
92037 92039 92092- La Jolla 92064- Poway 92102- Golden Hills 92106- Pt. Loma 92107- Ocean Beach
92108- Mission Valley 92109- Pacific Beach 92110- Bay Park 92111- Linda Vista 92121- Sorrento Valley 92122 UTC
92131 Scripps Ranch
South County
Unit 15- National City Office sara.fitzgerald@sdrc.org
92155- SD Naval Amp. Base 91911 91912-Chula Vista 91933- Imp. Beach (P.O. Boxes) 91950- National City 92118- Coronado
92135- North Island (NAS) 91932- Imperial Beach
Unit 42- National City Office savannah.endres@sdrc.org
91910 91913 91914- Chula Vista 91902- Bonita 92173- San Ysidro
Unit 36- Eastlake Office Isela.garcia@sdrc.org
91905- Boulevard 91906- Campo 91915-Chula Vista 91916-Descanso 91917- Dulzura 91934 Jacumba 91935-Jamul
91962-Pine Valley 91980-Tecate 92154-S.Bay/Otay
East County
Unit 28- La Mesa Office Mandana.Ghavami@sdrc.org
91948- Mt. Laguna 92019 92020 92022- El Cajon 92036- Julian 92040- Lakeside 92071- Santee
92070- Santa Ysabel
Unit 49- La Mesa Office yessenia.rodriguez@sdrc.org
91941 91942-La Mesa 91945-Lemon Grove 92139-San Diego 91963-Portrero 91931- Guatay 91901
91903-Alpine 91977 91978-Spring Valley
Unit 52-La Mesa Office amy.chen@sdrc.org
92021- El Cajon 92114- San Diego 92113- San Diego
Imperial County
Unit 24- Karla.Quinones@sdrc.org
Unit 54- Rosa.Luna@sdrc.org
Early Start Assistant Directors:- oversee all of the Early Childhood Units and PMs