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BEFORE YOU ASK ANYBODY A QUESTION, PLEASE LOOK FOR THE ANSWER IN THESE GUIDELINES.

NOTES:

All courses have RUconnected pages which are used extensively and provide all the course-related material you will require. It is your responsibility to keep up to date.
Students should not expect communication with staff outside of regular working hours.
Please respect staff personal and family commitments outside of Rhodes University.
All electronic communication with staff should be by email as this constitutes a formal record of correspondence. The staff member must be addressed using their title, the subject line should reflect the topic, and the student should sign off formally using their correct name, surname and student number.

I have a question about the course content or course activities.

Ask the lecturer giving the course, your tutor (if you are in the First Year) or the Course Coordinator for your Year of study.

I am concerned about my performance and want advice on how to improve.

Make an appointment to see your lecturer, tutor, course coordinator or the HoD.

I need to discuss an academic issue, but don't want to approach the course lecturer.

Make an appointment to see the HoD, or the Dean if the HoD is the lecturer.

I want to raise a concern about a course.

See your class representative who will bring the issue to the next meeting. See the General Section for further information.

I want to apply for an extension or LOA (Leave of Absence).

Ask the Administrator for an LOA form (Room 27, or for Earth Science Students in the 2nd Term in Room 51 of the Geology Building) or download an extension request form from your course in RUconnected and return it after filling in all the required details. You can then send your request to the staff member. The Administrator cannot grant you either an extension or LOA. You will typically be informed of the decision by email within a few days of applying. See the rules section of the Guide.

If you are away for medical reasons, you only need to fill in an LOA form once you have returned to lectures. Please do not visit the Administrator when you may be infectious, as he/she is needed at work! A phone call or email to the Administrator to say you will be away for some time will be appreciated.

LOA forms can be downloaded from https://www.ru.ac.za/registrar/forms/

I want access to Geography laboratories and equipment.

Please see Geotechnical Systems Specialist (Geography Room 48) for IT queries, GIS data access, hard copy and electronic map copies, GIS laboratory access. The Principal Technical Assistant (Geography Room 77) deals with laboratory queries, use and bookings of laboratories, and field equipment loans.

I have a query about my marks, student records, practical or tutorial group allocation.

Please see the Geography Department Administrator (Geography Room 27), or for Earth Science Students in the 2nd Term, see the Geology Administrator (Geology Room 51).

I need a key for my office (Geography postgraduates only).

Please see the Geography Department Administrator (Geography Room 27).

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