Customer experience in manufacturing interactive scenario.
Customer experience in manufacturing interactive scenario.
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Activities with a white background are customer-facing while those with gray background are back office or operations.
The customer contacts sales to buy a piece of equipment
The customer contacts sales to buy a piece of equipment
Sales asks the inventory manager to see if the product is available
Sales asks the inventory manager to see if the product is available
Is the product in inventory?
Is the product in inventory?
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