Customer experience in manufacturing interactive scenario.
Customer experience in manufacturing interactive scenario.
The customer contacted sales to buy a piece of equipment. Sales asked the inventory manager to see if the product is in inventory. The product is not available.
Since the product is not available, it needs to be manufactured.
Since the product is not available, it needs to be manufactured.
After the product is manufactured, the company ships it to the customer.
After the product is manufactured, the company ships it to the customer.
A field service team installs the equipment at the customer's site
A field service team installs the equipment at the customer's site
Is the equipment functioning properly?
Is the equipment functioning properly?
