Customer experience in manufacturing interactive scenario.
Customer experience in manufacturing interactive scenario.
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The customer contacted sales to buy a piece of equipment. Sales asked the inventory manager to see if the product is in inventory. The product is available.
Since the product is available, it is shipped to the customer.
Since the product is available, it is shipped to the customer.
A field service team installs the equipment at the customer's site
A field service team installs the equipment at the customer's site
Is the equipment functioning properly?
Is the equipment functioning properly?
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