Contacting Qridi Support
Have a question or spotted something that doesn't seem right? We're happy to help.
Email us at: support@qridi.com
Reporting a bug? If something isn't working as expected, a screenshot or screen recording helps us a lot — it tells us exactly what you're seeing without any back-and-forth.
Not sure if it's a bug? Send it anyway — we'd rather hear about it than not.
How to take a screenshot:
Windows: Win + Shift + S — select any area of the screen, copies to clipboard automatically
Mac: Cmd + Shift + 4 — drag to select area, saves to desktop. Add Ctrl to copy to clipboard instead
iPad/iPhone: Press Side button + Volume Up simultaneously
Android: Press Power + Volume Down simultaneously
Chromebook: Ctrl + Shift + Show Windows (the rectangle key)
A note on privacy: Please crop or blur any student names or personal details before sending. No need to include personal IDs or sensitive information — just show us the issue itself.