Cochlear N7, Kanso 2 and BAHA 5 hearing devices can be paired wirelessly to Apple products such as iPad and iPhone in order to hear audio wirelessly with the following steps:

1. Ensure the Apple product has Bluetooth turned ON

2. Turn off the hearing device or processor

3. On the Apple device, go to “Settings”, then “Accessibility” then “Hearing Devices”

4. Turn on the hearing device or processor

5. It may take up to 60 seconds to pair but blue lights will flash on the hearing device or processor when pairing is successful and you can read the hearing device on the Apple produce as an option

6. See the YouTube video below for more info!

It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology. After the initial pairing, your hearing aids will connect automatically to the device.   Initial pairing can take up to 2 minutes. 

1. On your device (e.g. a computer, phone), ensure that Bluetooth wireless technology is enabled and search for Bluetooth enabled devices in the connectivity setting menu. 

2. Turn off both your hearing aids then turn them back on. You now have 3 minutes to pair your hearing aids with your device. 

3. Your device shows a list of Bluetooth enabled devices. Select the hearing aid from the list to simultaneously pair both hearing aids. A beep confirms successful pairing. 

4. The connection will be maintained as long as the device remains ON and within range. Your hearing aid can be connected to up to two devices and paired to up to eight devices. After your hearing aids have been paired to your device, they will automatically connect again when switched on. 

For more informational about pairing instructions for Bluetooth wireless technology, specific to some of the most popular phone manufacturers, go to http://www.phonak.com/com/en/support.html