Communication Guidelines & Channels

Communication Guidelines: At Panyaden, we strive to achieve healthy relationships within our school community, and how we communicate can greatly impact this aim. To help us achieve harmony and coexist peacefully, we ask that all members of our community consider these principles for skillful communication with others: truthfulness, kindness, usefulness and harmony. When weighing their words and the spirit of their communication, we guide our students towards asking: 

• Is it well-intended coming from goodwill to build up, not tear down?

• Is it true, and not taken out of proportion?

• Is it beneficial to help things get better?

• Is it timely, close to the event and in the right setting to share?

• Is it kind, and not harsh, even if firm and acknowledging feelings? 

We ask that words and tone are respectful of others, whether through email or face to face communication. We know that misunderstandings are a part of human nature, and can be especially evident in an international setting. We ask teachers, students, and parents to seek to understand and be willing to work towards a positive resolution in cases where unskillful communication has caused difficulties. Modelling skillful communication is a valuable part of developing towards the Panyaden Profile

Channels of Communication: Clear and frequent communication between our school and the parent community is an important cornerstone of Panyaden. The school shall communicate with parents through the use of weekly electronic newsletters, emails, scheduled conferences between school personnel and parents, the teachers’ weekly newsletter or Tapestry posts, telephone calls, New Parent Orientation, Coffee with the Principals, and Tea with Teachers. 

Some forms of communication that we ask parents to read include:

• Panyaden News, the school’s weekly publication, is sent to all families via email and LINE application at the end of the day on Friday and contains invitations to events, reminders and information on current activities. It is crucial that families read Panyaden News each Friday so as not to miss important information.

• Teacher weekly emails and Tapestry updates, which include important information about events, reflections from past learning and statements about what the children will learn next.

• The school website (www.panyaden.ac.th) is updated regularly and features a blog where parents can find school values, curriculum and current units of learning activities, 12 Wise Habits in daily school life, school events as well as Panyaden community engagement. 

• School Bulletin Boards are located at the drop-off/pick-up points. They provide key pieces of information.

The Primary School Communication and Contact Directory will have the most up to date emails and phone numbers for contacting staff. 

To contact a teacher, we ask parents to use email or to speak at the gate during dismissal. You can expect a teacher to check in on emails before 08:20, and after 15:40. During the day, we ask teachers to focus on the students within the classroom and only check emails during their breaks. Please allow up to 24 hours for email response. If a matter is urgent, please call the Primary School Receptionist. 

Please note that teacher well-being is important to us, so we do not expect them to email past 18:30 or on the weekends.

Teachers and Teaching Assistants have been asked to refrain from communicating with parents through Line.